Pourquoi vouloir partir de Lyon? Vous avez des vols directs avec Aegean sur le Marseille-Athènes considérée comme une des meilleures compagnies aériennes d'Europe. Les tarifs sont abordables à partir de 150€ aller/retour. Je ne vous comprends pas. Et puis il y a toutes les autres compagnies. Si vous habitez Marseille bien évidemment....
The worst service that I've ever seen
Review of Emmanuel26 about the flight Alitalia between Athens and Marseille on 30/08/2015 in Economy
Emmanuel26 
AZ / AZA Note: This review is about an experience that happened more than 3 years ago.
The plane was late with no excuse or even an explanation. The staff was unsmiling and inattentive. There was no meal, just a soda.
The departure had the same itinerary with a stop in Rome as well. We had the same flight: the plane was delayed with no excuse, staff was contemptuous and it took an hour to get our luggage (this was actually caused by a delay at the Marseille Provence Airport).
Even though it means paying a little more, we'll leave from Lyon next year so we can avoid Alitalia.
General
Overall rating
1 / 5
1 / 5
Value (price + quality)
3 / 5
On the ground 3 / 5
Check-in and boarding
1 / 5
1 / 5
Management of luggage
1 / 5
1 / 5
On board
Comfort
3 / 5
3 / 5
Costumer service
1 / 5
1 / 5
Your opinion of security
2 / 5
2 / 5
Food
1 / 5
1 / 5
By Emmanuel26, about Alitalia, , via its tablet
Posted online by Florian de What The Flight, on 31 August 2015
This review has been read 72 times
Flag this review
Posted online by Florian de What The Flight, on 31 August 2015
This review has been read 72 times
Flag this review
This review is also available in French.
Are you a representative of Alitalia and would like to reply to this review or be notified by email when reviews are published about your airline company? Please contact us!
2 comments RSS Comments
Effectivement, je précise que nous habitons valence. Donc plus proches de lyon. Somme allés à athenes l'annee dernière depuis lyon. Je confirme très bonne compagnie mais cette année 300 euro plus chère que Alitalia. On sait maintenant pourquoi...