Awful

Review of esegal about the flight Alitalia between Marseille and New York Jfk on 18/12/2014 in Economy
esegal AZ / AZA MRS / JFK
Note: This review is about an experience that happened more than 3 years ago.

Late. Lost luggage. Twice. And once for 7 days. Liars. Disgusting food. Rude (at every point of contact). I want to give a positive aspect, but I really can't think of one nice thing to say about Alitalia and my experience with them, they treated me so poorly and made me feel so terrible. I can only feel some level of comfort in knowing that someone is reading this and reconsidering spending their money with this airline. All I can do is advise you not to fly this airline at any price.

General
Overall rating
1 / 5
Value (price + quality)
1 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
1 / 5
On board
Comfort
1 / 5
Costumer service
1 / 5
Your opinion of security
1 / 5
Food
1 / 5
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By esegal, about Alitalia, , close to Aix-en-Provence, Provence-Alpes-Côte d'Azur, France
Posted online by HappyFlight, on 8 March 2015, view original version
This review has been read 11 times
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