Rating of Alitalia

AZ / AZA
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148 traveler reviews

Overall rating

2,67 / 5
2.67 stars over 5 - Based on 27 customers reviews
5 stars
7%
4
26%
3
22%
2
15%
1
30%

Ranking

42

Compare

Ratings summary

Value (price + quality) 3 / 5
Comfort 3,04 / 5
Costumer service 2,81 / 5
Your opinion of security 3,88 / 5
Food 2,33 / 5
Management of luggage 3,28 / 5
Comfort 3,04 / 5
Detailed ratings »
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Overall rating

#42 out of 66

2,67 stars over 5

Based on 27 customers reviews

5 stars
7%
4
26%
3
22%
2
15%
1
30%

Value (price + quality)

#35 out of 66

3 stars over 5

Based on 27 customers reviews

5 stars
15%
4 Reviews
4
30%
8
3
19%
5
2
15%
4
1
22%
6

Costumer service

service and travel kit provided by the airline

#41 out of 66

2,81 stars over 5

Based on 26 customers reviews

5 stars
15%
4 Reviews
4
27%
7
3
12%
3
2
15%
4
1
31%
8

Comfort

seat, personal space, noise, cleanliness of aircraft...

#36 out of 64

3,04 stars over 5

Based on 25 customers reviews

5 stars
12%
3 Reviews
4
20%
5
3
40%
10
2
16%
4
1
12%
3

Your opinion of security

seat belt, incident resolution, security presentation...

#23 out of 65

3,88 stars over 5

Based on 24 customers reviews

5 stars
46%
11 Reviews
4
25%
6
3
13%
3
2
4%
1
1
13%
3

Food

quality, quantity, number of meal...

#39 out of 55

2,33 stars over 5

Based on 24 customers reviews

5 stars
8%
2 Reviews
4
8%
2
3
33%
8
2
8%
2
1
42%
10

Management of luggage

lost or broken luggage, waiting time to get them...

#28 out of 56

3,28 stars over 5

Based on 19 customers reviews

5 stars
32%
6 Reviews
4
26%
5
3
5%
1
2
5%
1
1
32%
6

Check-in and boarding

waiting time, general organisation, service...

#27 out of 64

3,12 stars over 5

Based on 27 customers reviews

5 stars
19%
5 Reviews
4
26%
7
3
26%
7
2
4%
1
1
26%
7

How are the airlines ranked? Read Alitalia reviews