Rating of Alitalia

AZ / AZA
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146 traveler reviews

Overall rating

2,65 / 5
2.65 stars over 5 - Based on 31 customers reviews
5 stars
10%
4
23%
3
23%
2
13%
1
32%

Ranking

48

Compare

Ratings summary

Value (price + quality) 2,94 / 5
Comfort 3,21 / 5
Costumer service 2,7 / 5
Your opinion of security 3,69 / 5
Food 2,39 / 5
Management of luggage 3,17 / 5
Comfort 3,21 / 5
Detailed ratings »
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Overall rating

#48 out of 74

2,65 stars over 5

Based on 31 customers reviews

5 stars
10%
4
23%
3
23%
2
13%
1
32%

Value (price + quality)

#43 out of 74

2,94 stars over 5

Based on 31 customers reviews

5 stars
13%
4 Reviews
4
29%
9
3
19%
6
2
16%
5
1
23%
7

Costumer service

service and travel kit provided by the airline

#50 out of 72

2,7 stars over 5

Based on 30 customers reviews

5 stars
13%
4 Reviews
4
23%
7
3
13%
4
2
20%
6
1
30%
9

Comfort

seat, personal space, noise, cleanliness of aircraft...

#30 out of 71

3,21 stars over 5

Based on 29 customers reviews

5 stars
14%
4 Reviews
4
28%
8
3
34%
10
2
14%
4
1
10%
3

Your opinion of security

seat belt, incident resolution, security presentation...

#32 out of 71

3,69 stars over 5

Based on 29 customers reviews

5 stars
38%
11 Reviews
4
28%
8
3
14%
4
2
7%
2
1
14%
4

Food

quality, quantity, number of meal...

#43 out of 70

2,39 stars over 5

Based on 28 customers reviews

5 stars
7%
2 Reviews
4
14%
4
3
29%
8
2
11%
3
1
39%
11

Management of luggage

lost or broken luggage, waiting time to get them...

#42 out of 70

3,17 stars over 5

Based on 24 customers reviews

5 stars
29%
7 Reviews
4
25%
6
3
8%
2
2
4%
1
1
33%
8

Check-in and boarding

waiting time, general organisation, service...

#44 out of 72

2,9 stars over 5

Based on 30 customers reviews

5 stars
20%
6 Reviews
4
20%
6
3
23%
7
2
3%
1
1
33%
10

How are the airlines ranked? Read Alitalia reviews