Rating of Alitalia

AZ / AZA
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148 traveler reviews

Overall rating

2,61 / 5
2.61 stars over 5 - Based on 28 customers reviews
5 stars
7%
4
25%
3
21%
2
14%
1
32%

Ranking

47

Compare

Ratings summary

Value (price + quality) 2,96 / 5
Comfort 3,04 / 5
Costumer service 2,78 / 5
Your opinion of security 3,8 / 5
Food 2,28 / 5
Management of luggage 3,26 / 5
Comfort 3,04 / 5
Detailed ratings »
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Overall rating

#47 out of 69

2,61 stars over 5

Based on 28 customers reviews

5 stars
7%
4
25%
3
21%
2
14%
1
32%

Value (price + quality)

#38 out of 69

2,96 stars over 5

Based on 28 customers reviews

5 stars
14%
4 Reviews
4
29%
8
3
18%
5
2
18%
5
1
21%
6

Costumer service

service and travel kit provided by the airline

#43 out of 67

2,78 stars over 5

Based on 27 customers reviews

5 stars
15%
4 Reviews
4
26%
7
3
11%
3
2
19%
5
1
30%
8

Comfort

seat, personal space, noise, cleanliness of aircraft...

#38 out of 66

3,04 stars over 5

Based on 26 customers reviews

5 stars
12%
3 Reviews
4
19%
5
3
42%
11
2
15%
4
1
12%
3

Your opinion of security

seat belt, incident resolution, security presentation...

#26 out of 66

3,8 stars over 5

Based on 25 customers reviews

5 stars
44%
11 Reviews
4
24%
6
3
12%
3
2
8%
2
1
12%
3

Food

quality, quantity, number of meal...

#39 out of 56

2,28 stars over 5

Based on 25 customers reviews

5 stars
8%
2 Reviews
4
8%
2
3
32%
8
2
8%
2
1
44%
11

Management of luggage

lost or broken luggage, waiting time to get them...

#31 out of 58

3,26 stars over 5

Based on 20 customers reviews

5 stars
30%
6 Reviews
4
25%
5
3
10%
2
2
5%
1
1
30%
6

Check-in and boarding

waiting time, general organisation, service...

#34 out of 65

3,04 stars over 5

Based on 28 customers reviews

5 stars
18%
5 Reviews
4
25%
7
3
25%
7
2
4%
1
1
29%
8

How are the airlines ranked? Read Alitalia reviews