Rating of Alitalia

AZ / AZA
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146 traveler reviews

Overall rating

2,47 / 5
2.47 stars over 5 - Based on 36 customers reviews
5 stars
8%
4
19%
3
19%
2
17%
1
36%

Ranking

52

Compare

Ratings summary

Value (price + quality) 2,92 / 5
Comfort 3,09 / 5
Costumer service 2,49 / 5
Your opinion of security 3,53 / 5
Food 2,21 / 5
Management of luggage 3,04 / 5
Comfort 3,09 / 5
Detailed ratings »
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Overall rating

#52 out of 75

2,47 stars over 5

Based on 36 customers reviews

5 stars
8%
4
19%
3
19%
2
17%
1
36%

Value (price + quality)

#42 out of 75

2,92 stars over 5

Based on 36 customers reviews

5 stars
11%
4 Reviews
4
25%
9
3
28%
10
2
17%
6
1
19%
7

Costumer service

service and travel kit provided by the airline

#59 out of 73

2,49 stars over 5

Based on 35 customers reviews

5 stars
11%
4 Reviews
4
20%
7
3
11%
4
2
20%
7
1
37%
13

Comfort

seat, personal space, noise, cleanliness of aircraft...

#36 out of 69

3,09 stars over 5

Based on 34 customers reviews

5 stars
12%
4 Reviews
4
26%
9
3
32%
11
2
18%
6
1
12%
4

Your opinion of security

seat belt, incident resolution, security presentation...

#37 out of 69

3,53 stars over 5

Based on 34 customers reviews

5 stars
32%
11 Reviews
4
24%
8
3
21%
7
2
12%
4
1
12%
4

Food

quality, quantity, number of meal...

#50 out of 67

2,21 stars over 5

Based on 33 customers reviews

5 stars
6%
2 Reviews
4
12%
4
3
24%
8
2
12%
4
1
45%
15

Management of luggage

lost or broken luggage, waiting time to get them...

#49 out of 68

3,04 stars over 5

Based on 29 customers reviews

5 stars
24%
7 Reviews
4
24%
7
3
14%
4
2
3%
1
1
34%
10

Check-in and boarding

waiting time, general organisation, service...

#47 out of 72

2,77 stars over 5

Based on 35 customers reviews

5 stars
17%
6 Reviews
4
17%
6
3
26%
9
2
6%
2
1
34%
12

How are the airlines ranked? Read Alitalia reviews