Rating of Alitalia

AZ / AZA
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147 traveler reviews

Overall rating

2,55 / 5
2.55 stars over 5 - Based on 29 customers reviews
5 stars
7%
4
24%
3
21%
2
14%
1
34%

Ranking

50

Compare

Ratings summary

Value (price + quality) 2,9 / 5
Comfort 3,07 / 5
Costumer service 2,64 / 5
Your opinion of security 3,62 / 5
Food 2,23 / 5
Management of luggage 3,3 / 5
Comfort 3,07 / 5
Detailed ratings »
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Overall rating

#50 out of 71

2,55 stars over 5

Based on 29 customers reviews

5 stars
7%
4
24%
3
21%
2
14%
1
34%

Value (price + quality)

#43 out of 71

2,9 stars over 5

Based on 29 customers reviews

5 stars
14%
4 Reviews
4
28%
8
3
17%
5
2
17%
5
1
24%
7

Costumer service

service and travel kit provided by the airline

#49 out of 70

2,64 stars over 5

Based on 28 customers reviews

5 stars
11%
3 Reviews
4
25%
7
3
14%
4
2
18%
5
1
32%
9

Comfort

seat, personal space, noise, cleanliness of aircraft...

#40 out of 70

3,07 stars over 5

Based on 27 customers reviews

5 stars
11%
3 Reviews
4
22%
6
3
41%
11
2
15%
4
1
11%
3

Your opinion of security

seat belt, incident resolution, security presentation...

#37 out of 70

3,62 stars over 5

Based on 26 customers reviews

5 stars
38%
10 Reviews
4
23%
6
3
15%
4
2
8%
2
1
15%
4

Food

quality, quantity, number of meal...

#45 out of 66

2,23 stars over 5

Based on 26 customers reviews

5 stars
8%
2 Reviews
4
8%
2
3
31%
8
2
8%
2
1
46%
12

Management of luggage

lost or broken luggage, waiting time to get them...

#37 out of 65

3,3 stars over 5

Based on 21 customers reviews

5 stars
29%
6 Reviews
4
29%
6
3
10%
2
2
5%
1
1
29%
6

Check-in and boarding

waiting time, general organisation, service...

#42 out of 68

2,89 stars over 5

Based on 29 customers reviews

5 stars
17%
5 Reviews
4
24%
7
3
21%
6
2
3%
1
1
34%
10

How are the airlines ranked? Read Alitalia reviews