Rating of Alitalia

AZ / AZA
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146 traveler reviews

Overall rating

2,57 / 5
2.57 stars over 5 - Based on 30 customers reviews
5 stars
7%
4
23%
3
23%
2
13%
1
33%

Ranking

52

Compare

Ratings summary

Value (price + quality) 2,9 / 5
Comfort 3,14 / 5
Costumer service 2,62 / 5
Your opinion of security 3,64 / 5
Food 2,33 / 5
Management of luggage 3,09 / 5
Comfort 3,14 / 5
Detailed ratings »
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Overall rating

#52 out of 73

2,57 stars over 5

Based on 30 customers reviews

5 stars
7%
4
23%
3
23%
2
13%
1
33%

Value (price + quality)

#44 out of 73

2,9 stars over 5

Based on 30 customers reviews

5 stars
13%
4 Reviews
4
27%
8
3
20%
6
2
17%
5
1
23%
7

Costumer service

service and travel kit provided by the airline

#54 out of 71

2,62 stars over 5

Based on 29 customers reviews

5 stars
10%
3 Reviews
4
24%
7
3
14%
4
2
21%
6
1
31%
9

Comfort

seat, personal space, noise, cleanliness of aircraft...

#33 out of 68

3,14 stars over 5

Based on 28 customers reviews

5 stars
11%
3 Reviews
4
29%
8
3
36%
10
2
14%
4
1
11%
3

Your opinion of security

seat belt, incident resolution, security presentation...

#35 out of 69

3,64 stars over 5

Based on 28 customers reviews

5 stars
36%
10 Reviews
4
29%
8
3
14%
4
2
7%
2
1
14%
4

Food

quality, quantity, number of meal...

#42 out of 67

2,33 stars over 5

Based on 27 customers reviews

5 stars
7%
2 Reviews
4
11%
3
3
30%
8
2
11%
3
1
41%
11

Management of luggage

lost or broken luggage, waiting time to get them...

#41 out of 66

3,09 stars over 5

Based on 23 customers reviews

5 stars
26%
6 Reviews
4
26%
6
3
9%
2
2
4%
1
1
35%
8

Check-in and boarding

waiting time, general organisation, service...

#48 out of 71

2,83 stars over 5

Based on 29 customers reviews

5 stars
17%
5 Reviews
4
21%
6
3
24%
7
2
3%
1
1
34%
10

How are the airlines ranked? Read Alitalia reviews