Rating of Alitalia

AZ / AZA
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145 traveler reviews

Overall rating

2,67 / 5
2.67 stars over 5 - Based on 52 customers reviews
5 stars
8%
4
21%
3
29%
2
15%
1
27%

Ranking

62

Compare

Ratings summary

Value (price + quality) 3,08 / 5
Comfort 3,1 / 5
Costumer service 2,7 / 5
Your opinion of security 3,49 / 5
Food 2,5 / 5
Management of luggage 3,36 / 5
Comfort 3,1 / 5
Detailed ratings »
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Overall rating

#62 out of 86

2,67 stars over 5

Based on 52 customers reviews

5 stars
8%
4
21%
3
29%
2
15%
1
27%

Value (price + quality)

#52 out of 86

3,08 stars over 5

Based on 52 customers reviews

5 stars
15%
8 Reviews
4
25%
13
3
29%
15
2
13%
7
1
17%
9

Costumer service

service and travel kit provided by the airline

#67 out of 85

2,7 stars over 5

Based on 50 customers reviews

5 stars
8%
4 Reviews
4
30%
15
3
14%
7
2
20%
10
1
28%
14

Comfort

seat, personal space, noise, cleanliness of aircraft...

#46 out of 84

3,1 stars over 5

Based on 49 customers reviews

5 stars
10%
5 Reviews
4
27%
13
3
39%
19
2
12%
6
1
12%
6

Your opinion of security

seat belt, incident resolution, security presentation...

#51 out of 83

3,49 stars over 5

Based on 49 customers reviews

5 stars
27%
13 Reviews
4
24%
12
3
31%
15
2
8%
4
1
10%
5

Food

quality, quantity, number of meal...

#50 out of 80

2,5 stars over 5

Based on 48 customers reviews

5 stars
8%
4 Reviews
4
13%
6
3
33%
16
2
13%
6
1
33%
16

Management of luggage

lost or broken luggage, waiting time to get them...

#46 out of 80

3,36 stars over 5

Based on 43 customers reviews

5 stars
30%
13 Reviews
4
26%
11
3
16%
7
2
2%
1
1
26%
11

Check-in and boarding

waiting time, general organisation, service...

#49 out of 83

3,02 stars over 5

Based on 50 customers reviews

5 stars
22%
11 Reviews
4
22%
11
3
20%
10
2
8%
4
1
28%
14

How are the airlines ranked? Read Alitalia reviews