Rating of Alitalia

AZ / AZA
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146 traveler reviews

Overall rating

2,66 / 5
2.66 stars over 5 - Based on 50 customers reviews
5 stars
8%
4
22%
3
26%
2
16%
1
28%

Ranking

58

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Ratings summary

Value (price + quality) 3,08 / 5
Comfort 3,13 / 5
Costumer service 2,75 / 5
Your opinion of security 3,51 / 5
Food 2,52 / 5
Management of luggage 3,33 / 5
Comfort 3,13 / 5
Detailed ratings »
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Overall rating

#58 out of 84

2,66 stars over 5

Based on 50 customers reviews

5 stars
8%
4
22%
3
26%
2
16%
1
28%

Value (price + quality)

#48 out of 84

3,08 stars over 5

Based on 50 customers reviews

5 stars
16%
8 Reviews
4
24%
12
3
28%
14
2
16%
8
1
16%
8

Costumer service

service and travel kit provided by the airline

#61 out of 83

2,75 stars over 5

Based on 48 customers reviews

5 stars
8%
4 Reviews
4
31%
15
3
15%
7
2
19%
9
1
27%
13

Comfort

seat, personal space, noise, cleanliness of aircraft...

#44 out of 80

3,13 stars over 5

Based on 47 customers reviews

5 stars
11%
5 Reviews
4
28%
13
3
36%
17
2
15%
7
1
11%
5

Your opinion of security

seat belt, incident resolution, security presentation...

#47 out of 80

3,51 stars over 5

Based on 47 customers reviews

5 stars
26%
12 Reviews
4
26%
12
3
32%
15
2
9%
4
1
9%
4

Food

quality, quantity, number of meal...

#44 out of 76

2,52 stars over 5

Based on 46 customers reviews

5 stars
9%
4 Reviews
4
13%
6
3
35%
16
2
9%
4
1
35%
16

Management of luggage

lost or broken luggage, waiting time to get them...

#47 out of 78

3,33 stars over 5

Based on 41 customers reviews

5 stars
32%
13 Reviews
4
22%
9
3
17%
7
2
2%
1
1
27%
11

Check-in and boarding

waiting time, general organisation, service...

#47 out of 81

3,04 stars over 5

Based on 48 customers reviews

5 stars
23%
11 Reviews
4
21%
10
3
21%
10
2
8%
4
1
27%
13

How are the airlines ranked? Read Alitalia reviews