Rating of Alitalia

AZ / AZA
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146 traveler reviews

Overall rating

2,57 / 5
2.57 stars over 5 - Based on 42 customers reviews
5 stars
7%
4
19%
3
29%
2
14%
1
31%

Ranking

51

Compare

Ratings summary

Value (price + quality) 3,02 / 5
Comfort 3,1 / 5
Costumer service 2,68 / 5
Your opinion of security 3,48 / 5
Food 2,36 / 5
Management of luggage 3,33 / 5
Comfort 3,1 / 5
Detailed ratings »
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Overall rating

#51 out of 74

2,57 stars over 5

Based on 42 customers reviews

5 stars
7%
4
19%
3
29%
2
14%
1
31%

Value (price + quality)

#39 out of 74

3,02 stars over 5

Based on 42 customers reviews

5 stars
14%
6 Reviews
4
21%
9
3
33%
14
2
14%
6
1
17%
7

Costumer service

service and travel kit provided by the airline

#56 out of 73

2,68 stars over 5

Based on 41 customers reviews

5 stars
10%
4 Reviews
4
29%
12
3
12%
5
2
17%
7
1
32%
13

Comfort

seat, personal space, noise, cleanliness of aircraft...

#38 out of 72

3,1 stars over 5

Based on 40 customers reviews

5 stars
10%
4 Reviews
4
25%
10
3
40%
16
2
15%
6
1
10%
4

Your opinion of security

seat belt, incident resolution, security presentation...

#44 out of 71

3,48 stars over 5

Based on 40 customers reviews

5 stars
28%
11 Reviews
4
23%
9
3
30%
12
2
10%
4
1
10%
4

Food

quality, quantity, number of meal...

#46 out of 69

2,36 stars over 5

Based on 39 customers reviews

5 stars
5%
2 Reviews
4
13%
5
3
33%
13
2
10%
4
1
38%
15

Management of luggage

lost or broken luggage, waiting time to get them...

#39 out of 69

3,33 stars over 5

Based on 34 customers reviews

5 stars
35%
12 Reviews
4
21%
7
3
12%
4
2
3%
1
1
29%
10

Check-in and boarding

waiting time, general organisation, service...

#38 out of 73

3,02 stars over 5

Based on 41 customers reviews

5 stars
24%
10 Reviews
4
17%
7
3
24%
10
2
5%
2
1
29%
12

How are the airlines ranked? Read Alitalia reviews