Rating of Alitalia

AZ / AZA
Write your review

149 traveler reviews

Overall rating

2,46 / 5
2.46 stars over 5 - Based on 24 customers reviews
5 stars
8%
4
21%
3
17%
2
17%
1
38%

Ranking

48

Compare

Ratings summary

Value (price + quality) 2,75 / 5
Comfort 2,86 / 5
Costumer service 2,65 / 5
Your opinion of security 3,67 / 5
Food 2,14 / 5
Management of luggage 2,73 / 5
Comfort 2,86 / 5
Detailed ratings »

Opinions about Alitalia

Author Title Rating
Silvia Extreme negligence and careless about there passengers 1/5
Opinions about Alitalia
filter by

Overall rating

#48 out of 66

2,46 stars over 5

Based on 24 customers reviews

5 stars
8%
4
21%
3
17%
2
17%
1
38%

Value (price + quality)

#41 out of 66

2,75 stars over 5

Based on 24 customers reviews

5 stars
17%
4 Reviews
4
17%
4
3
21%
5
2
17%
4
1
29%
7

Costumer service

service and travel kit provided by the airline

#42 out of 64

2,65 stars over 5

Based on 23 customers reviews

5 stars
17%
4 Reviews
4
22%
5
3
9%
2
2
13%
3
1
39%
9

Comfort

seat, personal space, noise, cleanliness of aircraft...

#38 out of 60

2,86 stars over 5

Based on 22 customers reviews

5 stars
14%
3 Reviews
4
14%
3
3
36%
8
2
18%
4
1
18%
4

Your opinion of security

seat belt, incident resolution, security presentation...

#30 out of 57

3,67 stars over 5

Based on 21 customers reviews

5 stars
48%
10 Reviews
4
14%
3
3
14%
3
2
5%
1
1
19%
4

Food

quality, quantity, number of meal...

#39 out of 52

2,14 stars over 5

Based on 21 customers reviews

5 stars
10%
2 Reviews
4
10%
2
3
19%
4
2
10%
2
1
52%
11

Management of luggage

lost or broken luggage, waiting time to get them...

#40 out of 54

2,73 stars over 5

Based on 16 customers reviews

5 stars
19%
3 Reviews
4
25%
4
3
6%
1
2
6%
1
1
44%
7

Check-in and boarding

waiting time, general organisation, service...

#32 out of 62

2,91 stars over 5

Based on 24 customers reviews

5 stars
21%
5 Reviews
4
17%
4
3
25%
6
2
4%
1
1
33%
8

How are the airlines ranked? Read Alitalia reviews