AZ / AZA 
Read more about « What customer service »What customer service
We have not yet even flown with Alitalia but experience so far has been very poor indeed. We had been warned about the airline but we had no choice...
Read more about « Female flight attendant... »Female flight attendant yelled at me for me voluntarily taking our trays to the back!
I can't help but want the world to know how bad my sister and i were treated by Alitalia when we were to take our flight from Rome to Winnipeg...
Read more about « A horrible experience »A horrible experience
Let's start with the staff: very rude and arrogant. They don't smile, and were completely lacking in etiquette. My brother was asking for help on...
Read more about « Never take Alitalia in your... »Never take Alitalia in your life
With all the recent incidents that occurred with some of the biggest airlines and their crew (United Airlines, American Airlines etc), you'd think...
Read more about « A Catastrophe. »A Catastrophe.
There was a two-hour delay without any explanation and above all a complete absence of excuses (I almost missed by my corresponding flight)! We were grounded in Rome for more than 45 minutes, with an air conditioning problem (you can imaging how hot it was inside).
The service was mediocre (a Coke please? Nope, there's no more Coke, would you like some water instead?).
The flight crew was not mean, but not friendly.
I thought the hour delay on the departure flight was an exception, but it really seems like this airline does this a lot. In short, this will be the last time I fly on this airline.
Read more about « The Same From the Beginning »The Same From the Beginning
Our return flight was the same as the first, no change. Going to the Rome airport was a real pain, and then we boarded a clean Airbus A320. The...
Read more about « The worst service that I've... »The worst service that I've ever seen
The plane was late with no excuse or even an explanation. The staff was unsmiling and inattentive. There was no meal, just a soda. The departure...
Read more about « Flight canceled without... »Flight canceled without compensation
On May 9, 2015, Alitalia canceled our May 10 Nice-Catania via Rome flight via e-mail, following a May 7 fire in the Rome Airport. We then...
Read more about « Good flight! »Good flight!
Heading off for a week's holiday in Italy, I decided to fly out with Alitalia.
First of all the plane was clean, and when you get to your seat you find you have plenty of room! In fact passengers get more space with this airline than with some other airlines.
The plane was very quiet, even in the window seat at the back of the plane where I was sitting.
A very enjoyable flight: fast and smooth.
Read more about « A good flight but very noisy »A good flight but very noisy
For business reasons, I took a flight from Brussels to Milan (3:15 pm), where I found myself on a little plane with only 100 seats and a noisy motor...
| 5 stars | 8% |
| 4 | 25% |
| 3 | 17% |
| 2 | 17% |
| 1 | 33% |
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