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Read more about « Never take Alitalia in your... »Never take Alitalia in your life
With all the recent incidents that occurred with some of the biggest airlines and their crew (United Airlines, American Airlines etc), you'd think...
Read more about « A Catastrophe. »A Catastrophe.
There was a two-hour delay without any explanation and above all a complete absence of excuses (I almost missed by my corresponding flight)! We were grounded in Rome for more than 45 minutes, with an air conditioning problem (you can imaging how hot it was inside).
The service was mediocre (a Coke please? Nope, there's no more Coke, would you like some water instead?).
The flight crew was not mean, but not friendly.
I thought the hour delay on the departure flight was an exception, but it really seems like this airline does this a lot. In short, this will be the last time I fly on this airline.
Read more about « The Same From the Beginning »The Same From the Beginning
Our return flight was the same as the first, no change. Going to the Rome airport was a real pain, and then we boarded a clean Airbus A320. The...
Read more about « The worst service that I've... »The worst service that I've ever seen
The plane was late with no excuse or even an explanation. The staff was unsmiling and inattentive. There was no meal, just a soda. The departure...
Read more about « Flight canceled without... »Flight canceled without compensation
On May 9, 2015, Alitalia canceled our May 10 Nice-Catania via Rome flight via e-mail, following a May 7 fire in the Rome Airport. We then...
Read more about « Good flight! »Good flight!
Heading off for a week's holiday in Italy, I decided to fly out with Alitalia.
First of all the plane was clean, and when you get to your seat you find you have plenty of room! In fact passengers get more space with this airline than with some other airlines.
The plane was very quiet, even in the window seat at the back of the plane where I was sitting.
A very enjoyable flight: fast and smooth.
Read more about « A good flight but very noisy »A good flight but very noisy
For business reasons, I took a flight from Brussels to Milan (3:15 pm), where I found myself on a little plane with only 100 seats and a noisy motor...
Read more about « Ottima esperienza = great... »Ottima esperienza = great experience
High quality of leg room and seat.
High level of meal and drink.
Landing and take off very good.
Check in procedure ok.
Service ok and flight attendants quite well.
Read more about « Awful »Awful
Late. Lost luggage. Twice. And once for 7 days. Liars. Disgusting food. Rude (at every point of contact). I want to give a positive aspect, but I really can't think of one nice thing to say about Alitalia and my experience with them, they treated me so poorly and made me feel so terrible. I can only feel some level of comfort in knowing that someone is reading this and reconsidering spending their money with this airline. All I can do is advise you not to fly this airline at any price.
Read more about « Very good »Very good
We departed on time. It was reasonably comfortable and we had a decent amount of legroom. We were served a small snack. The cabin crew were very nice, with some of them able to speak French. The baggage arrived in good condition and very soon after landing. There were TV screens for us to use, though some weren't working. Of course, the timing of this flight meant it was late when I arrived in Athens, but I don't regret choosing Alitalia to travel to Greece.
| 5 stars | 7% |
| 4 | 24% |
| 3 | 28% |
| 2 | 17% |
| 1 | 24% |
| Author | Title | Rating |
|---|---|---|
| vava37 | The Same From the Beginning | 3/5 |
| SanaNajjar | Never take Alitalia in your life | 1/5 |
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