The best air travel experience ever

Review of romajoeski about the flight Finnair between Helsinki and New York Jfk on 02/07/2018 in Economy
romajoeski AY / FIN HEL / JFK

Not only the most efficient, courteous airline i have ever traveled, but one of the best overall customer experiences with any company. I will talk about this company to any one who will listen. They upgraded us from HEL-LHE-JFK to direct flight and got us 2 rooms in a very nice hotel. We were able to sleep in and get home 6 hours earlier. The only reason I am able to be at work now. Our experience to SVO the other way was just as good. The flight left 20 minutes late, not because of Finnair, but because SVO basically shut down to watch Russia beat Spain in penalty kicks of the World Cup game. Everything else about the flight was top notch. Food, comfort, check in and boarding.

Overall rating
5 / 5
Value (price + quality)
5 / 5
On the ground
Check-in and boarding
5 / 5
Management of luggage
5 / 5
On board
5 / 5
Costumer service
5 / 5
Your opinion of security
5 / 5
5 / 5
Was this review helpful?
By romajoeski, about Finnair,
Posted online by admin, on 3 July 2018, view original version
Flag this review

Are you a representative of Finnair and would like to reply to this review or be notified by email when reviews are published about your airline company? Please contact us!

Add a comment

Read Finnair reviews