Overall a good flight

Review of SLOG90 about the flight Finnair AY042 between Seoul Incheon and Helsinki on 20/05/2013 in Economy
SLOG90 AY / FIN ICN / HEL
Note: This review is about an experience that happened more than 3 years ago.

I didn't know this airline at all. I chose it, because it was one of the least expensive to go from Nouméa to France.

I was afraid my checked luggage would not come along because of a delay with my preceding flight, which gave me only one-and-a-half hours for my connection in Seoul. However, the Finnair ground agent reassured me by saying that my luggage, as that of my flight’s passengers, has indeed been brought along (and I was able to verify this when I arrived at my final destination).

I was placed in the front of the cabin. Though there was enough legroom, the seat was not very wide. I was actually squeezed in the seat…. This is not really ideal for a flight of more than nine hours. Next time, I’ll pick a seat somewhere else, because I think I would have been more comfortably accommodated…and that the seat would have been larger.

A South Korean meal was served in the beginning of the flight. I didn't know South Korean gastronomy at all, so I am not really fit for judging the authenticity of the dishes. What I can say is that I liked it (except for one of the dishes, which was too spicy…) and that there was a nice amount of food on the tray. Near the end of the flight, a quick snack was served. Between the two meals, the flight attendants regularly offered water.

The in-flight entertainment service was sufficient, with some films offered in French (there were few, but that’s already something). Most films, obviously, were in English or subtitled in South Korean or Finnish.

The cabin crew was very kind. I’m thinking in particular about the flight attendant who came during the meals and helped me at each time (with a smile) to pull down the table from the seat (because I wasn't able to).

In short, I have not much to complain about this flight, with the exception of the seat’s comfort.

General
Overall rating
5 / 5
Value (price + quality)
4 / 5
On the ground
Check-in and boarding
5 / 5
Management of luggage
5 / 5
On board
Comfort
2 / 5
Costumer service
5 / 5
Your opinion of security
5 / 5
Food
4 / 5
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By SLOG90, about Finnair,
Posted online by Florian de What The Flight, on 11 June 2013
This review has been read 821 times
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