Disappointing.

Review of furama about the flight Finnair between Kansai Intl and Helsinki on 12/04/2016 in Economy
furama AY / FIN KIX / HEL

Airbus A330-300.

Check-in at Kansai was one time: 8 am as scheduled.
Boarding was normal, no surprises except the cleanliness of the plane.

At mealtime, there was no choice. They served the same meal to all the passengers. Let's hope that this isn't the same for the the cockpit staff.

They had a selection of hot dishes on top of the trolley, which were laid out gradually on the plates (I've never seen anything like it).

There was no bread and the meal was pretty sparse. They provided a glass of white or red wine. and they also served coffee after the meal.

During the time that followed, no one came by to offer the passengers water; a small bottle of about 15 cl was placed in the pockets of the seat in front.

The Japanese flight attendants were police and cheerful, the same goes for the Finnish flight attendants, but the latter still wore uniforms from the 1950s.

The landing was extremely professional.

I will never use this airline again.

General
Overall rating
3 / 5
Value (price + quality)
3 / 5
On the ground
Check-in and boarding
3 / 5
On board
Comfort
3 / 5
Costumer service
3 / 5
Your opinion of security
4 / 5
Food
1 / 5

Flight pictures

Préparation du vol à Osaka Kansai All the pictures (5) »
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By furama, about Finnair,
Posted online by Nicolas, on 18 April 2016
This review has been read 261 times
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