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Finnair scam lies and ripoff
Lying cheating ripoff air line.
I bought 3 business class seats 2 adults and infant.
I changed my return and was advised all was fine only small charge for adults baby free.Checked in Heathrow no problem when arriving in Helsiki was extorted by a charge of 1500 euros to continue for my baby flight to Bangkok. They said pay or we refuse boarding.The said they look into the phone conversation and get back to me within 48 hrs which of course they failed to do and refund my money.
My point being if there was a fare difference l should have been advised at the time of booking which is normal procedure not have 1500 euros extorted from after first leg of the flight. It's a scam and blatantly RIP off. AVOID THEM AT ALL COST got a letter by email admitting they made a mistake but still refusing to give a refund despite it being their fault.