Avianca

19 reviews - - Updated 22 hours ago
AV / AVA

Satisfied with this Airline.



- Good space between the seats
- New plane
- Enough entertainment with a screen on the seat
- Departure and arrival were on time
- This airline allows two checked bags

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Economy MAD - MDE 06/2016
aeropancho

A good Flight



This was my first flight in my life. This flight had a excellent IFE with movies, games, series etc.. Also with a good magazine, and a duty free...

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Economy SJO - GUA More than 2 years 2 views
Esteban B.

Good flight, minimum service



The check-in at the Cartagena de Indias airport was fast. The terminal was modern, clean and air-conditioned. No announcements were made in English...

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Economy CTG - BOG More than 2 years 28 views
jeff20e

Flight was late, fine, minimal service



Initially I was not supposed to take this flight, but the next one was left at 12:51 pm (AV9274), and since there was a delay I took the AV9294...

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Economy NVA - BOG More than 2 years 22 views
jeff20e

An improving airline



This was an internal two-way flight we took from Lima to Piura. The airline we chose was Avianca-TACA.
The outbound flight was superb, with the plane a modern Airbus equipped with personal screens. The cabin crew were attentive to our every need and the snacks were correctly served.

The plane arrived in Lima behind schedule on the return leg, though this wasn't a big problem as we didn't have any connecting flights to catch. Upon arrival at Lima, a technical problem occurred with the exit door when it came time to open it, which meant we had to remain on the plane for 20 minutes. This was just one of those things that sometimes happen in life.

Overall, the experience was a good one, and I recommend this airline, which has been improving its service for some time now.

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Economy LIM - PIU More than 2 years 2 reactions 33 views
caribou43

A very pleasant surprise



I wasn't familiar with this airline and I was a bit apprehensive before travelling with them. But everything went really well!
There's nothing to comment on, except for one very positive point: even though it was a two-hour flight, we had personal screens at our seats offering access to series, documentaries, etc.

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Economy GIG - SSA More than 3 years 3 reactions 36 views
Elodie M.

A very good experience



Flight between Panama City and Bogota then Lima.
Between Panama City and Bogota we flew on a well-maintained Airbus A318, with a friendly and smiling flight crew. Departure and arrival were on time for connecting flights.
There is limited service on a one-hour flight but there were still beverages served as well as a hot sandwich, which is rare on such a short flight.
On this airline, you are allowed to check two 50lb bags, even in economy class.
The transfer in El Dorado (Bog) was easy and the brand new terminal was very nice.

The Bogota to Lima flight was on an A320 with a totally renovated cabin and soft colored lighting that matched the colors in the cabin. The flight crew was just as friendly as on the first flight. The seat had a lot of space as well as a VOD system with a choice that was limited but good enough for flights of less than 3h. Departure was a little delayed but we arrived in Lima on time.
Excellent in-flight service with a large, good lunch and beverage service twice during the 2H45min flight.

I had a very good experience with this airline, which I recommend.

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Economy PTY - LIM More than 3 years 2 reactions 24 views
brasil
Translate

Compagnie qui est à l'heure mais dont le service se dégrade.



Avianca est une compagnie qui est en général à l'heure, ce qui n'est pas négligeable.
Malheureusement cette compagnie est devenue trop chère, extrêmement chère.
C'est une compagnie qui prend au sérieux la sécurité.
Son point faible restant les bagages. Bien qu'ayant fait le check in en ligne la remise des bagages est lente, très lente.
Ensuite dans l'avion les bagages à main ne sont pas contrôlé et les compartiments de bagage à main sont rempli très vite de grosses valises.
De plus dans le continent sud américain les passagers ont pris l'habitude de se débarrasser de leur bagage cabine au plus vite, du fait que les embarquements se font en commençant par le fond, lorsque que l'on a une place devant il ne reste plus de place pour ranger son bagage cabine.

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Economy LPB - MDE 08/2017 1 reactions
aeropancho
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19 traveler reviews

Overall rating

3,33 / 5
3.33 stars over 5 - Based on 12 customers reviews
5 stars
17%
4
17%
3
50%
2
17%
1
0%

Ranking

35

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Ratings summary

Value (price + quality) 3,17 / 5
Comfort 3,58 / 5
Costumer service 3 / 5
Your opinion of security 3 / 5
Food 2,67 / 5
Management of luggage 3,25 / 5
Comfort 3,58 / 5
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3 contacts

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Sales  Colombia

Phone: (+57) 2 - 321 3434

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Updated on 4 March 2014 | Report a problem

Sales  France

4 rue Gramont
75002 Paris
France
Phone: +33 (0)1 44 50 58 60
Email: Accessible only to connected users. Create my account

Is it working? 2 positiv votes 0 negativ votes
Updated on 13 May 2015 | Report a problem

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