16 reviews - - Updated 22 hours ago
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16 traveler reviews

Overall rating

3,5 / 5
3.5 stars over 5 - Based on 10 customers reviews
5 stars

Ratings summary

Value (price + quality) 3,4 / 5
Comfort 3,44 / 5
Costumer service 2,78 / 5
Your opinion of security 2,89 / 5
Food 2,67 / 5
Management of luggage 3,44 / 5
Comfort 3,44 / 5
Detailed ratings »

Opinions about Avianca

Author Title Rating
jeff20e Flight was late, fine, minimal service 3/5
jeff20e Good flight, minimum service 3/5
Opinions about Avianca

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Satisfied with this Airline.

- Good space between the seats
- New plane
- Enough entertainment with a screen on the seat
- Departure and arrival were on time
- This airline allows two checked bags

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Economy MAD - MDE 06/2016

A good Flight

This was my first flight in my life. This flight had a excellent IFE with movies, games, series etc.. Also with a good magazine, and a duty free...

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Economy SJO - GUA 03/2015 2 views
Esteban B.

Flight was late, fine, minimal service

Initially I was not supposed to take this flight, but the next one was left at 12:51 pm (AV9274), and since there was a delay I took the AV9294...

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Economy NVA - BOG 07/2015 22 views

An improving airline

This was an internal two-way flight we took from Lima to Piura. The airline we chose was Avianca-TACA.
The outbound flight was superb, with the plane a modern Airbus equipped with personal screens. The cabin crew were attentive to our every need and the snacks were correctly served.

The plane arrived in Lima behind schedule on the return leg, though this wasn't a big problem as we didn't have any connecting flights to catch. Upon arrival at Lima, a technical problem occurred with the exit door when it came time to open it, which meant we had to remain on the plane for 20 minutes. This was just one of those things that sometimes happen in life.

Overall, the experience was a good one, and I recommend this airline, which has been improving its service for some time now.

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Economy LIM - PIU More than 2 years 2 reactions 33 views

A very pleasant surprise

I wasn't familiar with this airline and I was a bit apprehensive before travelling with them. But everything went really well!
There's nothing to comment on, except for one very positive point: even though it was a two-hour flight, we had personal screens at our seats offering access to series, documentaries, etc.

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Economy GIG - SSA More than 2 years 3 reactions 36 views
Elodie M.

A very good experience

Flight between Panama City and Bogota then Lima.
Between Panama City and Bogota we flew on a well-maintained Airbus A318, with a friendly and smiling flight crew. Departure and arrival were on time for connecting flights.
There is limited service on a one-hour flight but there were still beverages served as well as a hot sandwich, which is rare on such a short flight.
On this airline, you are allowed to check two 50lb bags, even in economy class.
The transfer in El Dorado (Bog) was easy and the brand new terminal was very nice.

The Bogota to Lima flight was on an A320 with a totally renovated cabin and soft colored lighting that matched the colors in the cabin. The flight crew was just as friendly as on the first flight. The seat had a lot of space as well as a VOD system with a choice that was limited but good enough for flights of less than 3h. Departure was a little delayed but we arrived in Lima on time.
Excellent in-flight service with a large, good lunch and beverage service twice during the 2H45min flight.

I had a very good experience with this airline, which I recommend.

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Economy PTY - LIM More than 3 years 2 reactions 24 views

Très bon vol

La place était OK.

Le prix du billet incluait un bagage en soute et c'était bien utile.

Le snack et la boisson étaient OK pour environ 1h de vol.

Aucun problème.

Seul bémol lié au Pérou, il faut être 2 heures avant l'embarquement à l'aéroport. Ponctualité respectée.

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Economy TRU - LIM 10/2016

Une business minimaliste

Vol entre São Paulo et Bogota en Business, le choix des films était très pauvre tout comme la disponibilité des hôtesses de l'air.

L'anglais y est approximatif, le service lent.

La trousse de toilettes est plus que minimaliste.

Le repas est correct, le choix des films limités, et visiblement chez Avianca en Business on rationne les passagers en terme de boissons.

Bref vraiment pas top.

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Business CGH - BOG 06/2016

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