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My 7th time with the airline and last one for sure. Casablanca to London my typical route. And typical for RAM it was late 40 min.
We were send from one gate to other not explained why. When I managed to find a staff member thats spoke english I been told that they have technical issues...
yah our plane wasn't even there...
Customer service is the worst I ever had website not working you email them they email back asking to call them you call they don't pick up or don't speak English.
You visit their agency a staff member advises you to use another airline.
But yeah... their seats are comfortable but thats not what makes you a satisfied customer.