Rude and never taking it again

Review of Unknown about the flight Royal Air Maroc between Casablanca Mohamed V. and Lisbon on 29/07/2019 in Economy
Unknown AT / RAM CMN / LIS

Royal air Maroc lost my luggage it had been 7 days now and they haven’t contacted me to tell me where my luggage is, every time I call them I get the same rude response saying “we cannot do anything it isn’t our job” “we can’t find your luggage call us in 2days” this is a joke how isn’t it your job, it’s because of you I lost my luggage, they are a joke, rude and have no respect for their job I AM NEVER flying with Royal air Maroc and you shouldn’t too unless you want to have stress during your holidays. I have no self respect for them

Overall rating
1 / 5
Value (price + quality)
3 / 5
On the ground
Check-in and boarding
3 / 5
Management of luggage
1 / 5
On board
2 / 5
Costumer service
1 / 5
Your opinion of security
3 / 5
2 / 5
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By Unknown, about Royal Air Maroc, , via its phone
Posted online by admin, on 5 August 2019, view original version
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