Skyteam? No conozco

Review of AirNapoleon about the flight Aerolineas Argentinas AR1295 between Rio De Janeiro Intl and Iguazu on 28/12/2013 in Economy
AirNapoleon AR / ARG GIG / IGR
Note: This review is about an experience that happened more than 2 years ago.

Nothing much to say about this flight of about two hours aboard a very standard B737. Take-off was on time. The snack was served quickly, in box that was very nice-looking, but contained only two cookies and a bonbon. The plane softly landed on a runway in the middle of the jungle.

The flight went on to Buenos Aires, and it’s perhaps a good plan when you depart from Rio and want to keep formalities to a minimum went entering Argentina. Actually, at the stopover in Puerto Iguazu all the passengers had to leave the plane, go down an escalator, make a line in the baggage claim area, pass by customs for a stamp, get their luggage, take the bags to be X-rayed, put them again on a conveyor belt, and go up the escalator (whose sense had been reversed) to get back to the plane. It’s more poetic than security in Buenos Aires.

For my part, I was happy to get off at Iguazu, where there are some beautiful waterfalls.

While the flight went well, it’s still important to mention for those who have a Skyteam Elite or Elite+ status (i.e., those who have a status with Flying Blue) that you can’t really count on its promised benefits. Skypriority during boarding in Rio? Never heard of it. No signs, no dedicated lines (anyway, there isn't even a business class line, because Aerolineas Argentinas only does Economy and Club Economy).

If you insist a little, you can obtain your ticket at the web check-in counter (Aerolineas Argentinas’ check-in is very slow, with many questions and controls before you can get your ticket).

If you insist a little further, you can get a fluorescent yellow tag for your luggage (which is only decorative and was completely ignored at Iguazu). And if you insist a lot (“are you sure that Air France is a member of Skyteam?” the agent will ask you) you can get an invitation for a lounge situated on the other end of the terminal and neither comfortable nor pleasant.

In short, no red signs except for the trap of privileging a Skyteam alliance airline with the expectation of benefits that you don’t get!

General
Overall rating
3 / 5
Value (price + quality)
2 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
1 / 5
On board
Comfort
2 / 5
Costumer service
2 / 5
Your opinion of security
3 / 5
Food
1 / 5
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By AirNapoleon, about Aerolineas Argentinas, , close to Argentina
Posted online by HappyFlight, on 29 December 2013
This review has been read 319 times
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This review is also available in French.

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  • Une belle boîte pour la collation
  • Pas de panneau rouge SkyPriority
  • Accueil chaleureux au salon
  • Dans l'avion
  • Dans l'avion
  • C'est plus décevant à l'intérieur

4 comments RSS Comments

The user who posted the review has replied. Translate

J'attends pour le moment un vol TAM à l'aéroport de Foz de Igaçu. Je vais à Brazilia. Puis il y aura un vol GOL pour Sao Paulo et un vol KLM pour A'dam pour fêter le réveillon (j'espère avec un peu plus de fun que 40 minutes d'attente à minuit dans le froid avec Air France le soir de Noël...). Avis à suivre ! Mais je peux d'ores et déjà dire que TAM met plus d'entrain à appliquer les avantages Star Alliance dans un aéroport dans la jungle que AR à Rio.

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