Not good

Review of dadulac1 about the flight Air Asia between Kuala Lumpur and Manille on 08/01/2016 in Economy
dadulac1 AK / AXM KUL / MNL
Note: This review is about an experience that happened more than 3 years ago.

Check in was ok, and boarding was fine ( I paid extra for "Premium Flex"). The seat was not comfortable at all (there was a metal bar inside the seat, making it hard and uncomfortable). Luckily, I was in the first row so, there was a bunch of legroom. There was no entertainment except a crumpled Air Asia magazine. The prepaid meal (a sandwich) was not good. Flight attendants were not professional and looked they wanted to go home asap! The plane was freezing. Landing and takeoff were smooth.

But, they lost one of my luggages! It turned out it was still in KL... and I got it back 6 days later... Overall... not good.

Overall rating
1 / 5
Value (price + quality)
2 / 5
On the ground
Check-in and boarding
4 / 5
Management of luggage
1 / 5
On board
2 / 5
Costumer service
1 / 5
Your opinion of security
3 / 5
1 / 5
Was this review helpful?

Most read opinions about Air Asia

By dadulac1, about Air Asia, , close to Quezon City, National Capital Region, Philippines
Posted online by Nicolas, on 5 February 2016, view original version
Flag this review

Are you a representative of Air Asia and would like to reply to this review or be notified by email when reviews are published about your airline company? Please contact us!

Add a comment

Read Air Asia reviews