Comfortable flight and the Westin lounge

Review of BTA about the flight Air Asia AK5327 between Langkawi and Kuala Lumpur on 13/03/2012 in Economy
Note: This review is about an experience that happened more than 3 years ago.

For this return flight from Langkawi to Kuala Lumpur with Air Asia, the "red carpet" option was unfortunately not available at Langkawi. However, we were able to use the "pick a seat" option, which meant we could sit in row 1 (three seats for the two of us) for a moderate additional charge of 15 euros for the both of us. The flight was therefore very comfortable; the cabin crew were also very nice at all times. Baggage delivery after arrival was a little slow.
With the lounge you get with the "red carpet" service unavailable, we resorted to the Westin lounge (paid entry), which we found in the waiting area prior to boarding. Westin is hotel chain, so it's somewhat novel to find one of their lounges at an airport. And we weren't disappointed either. When are we going to see a 'what the lounge' website? :)

Overall rating
4 / 5
Value (price + quality)
5 / 5
On the ground
Check-in and boarding
4 / 5
Management of luggage
3 / 5
On board
5 / 5
Costumer service
5 / 5

Flight pictures

The Westin Lounge All the pictures (4) »
Was this review helpful?

Most read opinions about Air Asia

By BTA, about Air Asia, , close to Paris, Île-de-France, France
Posted online by HappyFlight, Wtf\Componenis
This review has been read 42 times
Flag this review
This review is also available in French.

Are you a representative of Air Asia and would like to reply to this review or be notified by email when reviews are published about your airline company? Please contact us!

  • The Westin Lounge
  • Avant d'embarquer
  • The Westin Lounge
  • Miam

Add a comment

Read Air Asia reviews