Air India

89 reviews - - Updated 16 minutes ago
AI / AIC
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89 traveler reviews

Overall rating

2,82 / 5
2.82 stars over 5 - Based on 11 customers reviews
5 stars
9%
4
27%
3
27%
2
9%
1
27%

Ranking

52

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Ratings summary

Value (price + quality) 2,91 / 5
Comfort 3,1 / 5
Costumer service 3,27 / 5
Your opinion of security 3,33 / 5
Food 3,22 / 5
Management of luggage 3,2 / 5
Comfort 3,1 / 5
Detailed ratings »

Opinions about Air India

Author Title Rating
roja Worst experience 1/5
Opinions about Air India

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Very surpised



I flew with Air India on the 30 June, 2014. The space between the seat rows together with the ability to recline the seats meant I was able to get some rest. There was a wide range of films and games available on the personal screens. The meals were of good quality, and quantities were sufficient. The take-off and landing went well. The temperature was well regulated: not too hot, not too cold. The boarding and check-in processes went well. Staff were in attendance and available, and there wasn't too much of a wait at the airport. The baggage arrived in good condition. The cabin crew were very nice, though a little difficult to understand due to the accent. I recommend this airline.

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Economy CDG - DEL More than 3 years 4 reactions 282 views
Mathieu P.

Standard flight



Phew! They finally got some red wine. However, the crew was the same as on all of the airlines I've taken, Air France, KLM, Turkish Airlines etc. Distant and barely civil, but at least on Air India the price is good, not to say unbeatable, for direct flights.

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Economy CDG - DEL More than 3 years 2 reactions 209 views
Nemesis

Very nice, welcoming crew



Flight to Paris.
Departure was on time, very comfortable plane, very nice service and crew. Arrival in Paris was on time. I am very happy with this airline. I will fly with them again to go to Bangkok via Delhi. Thank you.

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Economy DEL - CDG More than 3 years 3 reactions 152 views
chrisian

A good flight



The flight was on time. On thing that attracted my attention was the uniform of the flight attendants: they were original while still being faithful to traditional Indian costume, and with a touch of modernity. The crew was professional and provided good service.

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Economy DEL - BKK More than 3 years 1 reactions 140 views
sue

A low-cost and low-service airline that should be avoided



My Thai partner took a Bangkok-Frankfort flight via New Dehli.
She arrived at her destination 24 hours late. There was no help from the airline in New Dehli, not even a telephone call or e-mail to inform her family about the flight delays.
No supplementary compensation was made, despite several reminders that they haven't responded to.
This airline doesn't respect the Warsaw Convention or the Montreal Convention. Their service there is worse than on Ryanair, and they treat their passengers like cattle.
It's really monkey business, as they say in English.
Avoid COMPLETELY.

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Economy BKK - FRA More than 3 years 3 reactions 249 views
ZORBA

Quality and price



I've been flying with Air India 3 times a year for 14 years. Once I took KLM and another time Air France. When it came to price they were 40% to 50 % more expensive and sometimes more, but otherwise they were the same. The only problem with my last few flights on Air India: no red wine! They only had white.

So why pay more?

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Economy CDG - DEL More than 3 years 3 reactions 504 views
Nemesis

AI and India = perfect ;)



Well, to begin, hello everyone. I went off to India with my mom and my sister. For starters, Air India was an unknown entity for me. I was afraid...

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Economy CDG - DEL More than 3 years 28 reactions 3,5k views
Samy Samouche

A good flight. In the end, turned out to be a good airline



Boarding was on time, but we made our connecting flight just in time due to the ghastly organization of the inconvenient Indian controllers and to...

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Economy DEL - CDG More than 3 years 10 reactions 987 views
siamchang

Rather basic but quite bearable



The impact of the transition from the 787 from Paris-Delhi to an old A321 from Delhi-Bangkok is a bit of a shock, all these strange noises during...

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Economy DEL - BKK More than 3 years 10 reactions 613 views
siamchang

Fantastic service!



An impeccable plane, with welcoming and attentive cabin crew. The take-off was on time, while the arrival at 9 in the morning was slightly early.
There were three choices of meals - vegetarian, chicken or fish. Aperitifs were served with snacks beforehand. Alcoholic drinks were offered (whisky or beer), and a choice of fruit juice, tea, coffee or water.
The seat was comfortable, a blanket was offered (it was a night flight) - and there were music, films and games on a state-of-the-art screen with personal headphones.

In summary - a great flight!

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Economy CDG - DEL More than 3 years 23 reactions 1,2k views
Myrtille35

68 travelers pictures

Discover your next flight in pictures

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  • les fenêtre en questions
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  • En partant de Delhi, on peut voir le "smog" qui en fait la ville la plus polluée au monde.
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  • Boeing 787 Air India ;)
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