Disgusting food, incompetent and unpleasant staff

Review of nickel about the flight Air India between Paris Charles De Gaulle and Delhi on 04/12/2014 in Economy
nickel AI / AIC CDG / DEL
Note: This review is about an experience that happened more than 2 years ago.

We traveled from Sydney to Paris with Air India and we had a stopover in Delhi. The waiting time was so long so we spent the night in a hotel.

When we returned to the airport in Delhi Airport for boarding it was an ordeal. Without going into details, I'll just mention the rudeness, incompetence and disorganization of the staff and of the military occupying the airport. We were screened more than 8 times between the entrance of the airport and boarding, 2 hours.

The airplane staff was completely incompetent. We were at the back of the plane and at every meal there wasn't enough food left, so we had whatever was left in their supply of s****y cuisine. It was completely disgusting and inedible food, barely good enough for pigs.

I will never travel with this company again. I was planning a trip to India but I've changed my mind.

General
Overall rating
2 / 5
Value (price + quality)
2 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
1 / 5
On board
Comfort
4 / 5
Costumer service
1 / 5
Your opinion of security
3 / 5
Food
1 / 5
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By nickel, about Air India,
Posted online by HappyFlight, on 9 January 2015
This review has been read 507 times
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2 comments RSS Comments

delhi replied Translate

Je réside à New Delhi depuis un peu plus d'un an et j'ai beaucoup voyagé avec Air India, pour des vols vers la France ou régionaux.
Pour les vols vers Paris, j'évite Air France (seule alternative en vol direct) dont j'ai de mauvais souvenirs vers d'autres destination. En comparaison, le personnel Air India est charmant et disponible. La nourriture est plutôt meilleure que sur les vols Air France.

Quant à l'aéroport, il ne faut pas le confondre avec la compagnie. Et je ne pense pas avoir mis une fois plus de 45 min entre mon arrivée à l'aéroport et la porte d'embarquement. C'est plutôt 30 min en moyenne quelle que soit la compagnie.

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