Rating of Air India

AI / AIC
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89 traveler reviews

Overall rating

2,8 / 5
2.8 stars over 5 - Based on 10 customers reviews
5 stars
10%
4
30%
3
20%
2
10%
1
30%

Ratings summary

Value (price + quality) 2,9 / 5
Comfort 3,11 / 5
Costumer service 3,3 / 5
Your opinion of security 3,38 / 5
Food 3,25 / 5
Management of luggage 3,22 / 5
Comfort 3,11 / 5
Detailed ratings »

Opinions about Air India

Author Title Rating
roja Worst experience 1/5
Opinions about Air India
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Overall rating

2,8 stars over 5

Based on 10 customers reviews

5 stars
10%
4
30%
3
20%
2
10%
1
30%

Value (price + quality)

2,9 stars over 5

Based on 11 customers reviews

5 stars
18%
2 Reviews
4
9%
1
3
45%
5
2
9%
1
1
18%
2

Costumer service

service and travel kit provided by the airline

3,3 stars over 5

Based on 12 customers reviews

5 stars
8%
1 Reviews
4
42%
5
3
33%
4
2
8%
1
1
8%
1

Comfort

seat, personal space, noise, cleanliness of aircraft...

3,11 stars over 5

Based on 11 customers reviews

5 stars
9%
1 Reviews
4
27%
3
3
36%
4
2
18%
2
1
9%
1

Your opinion of security

seat belt, incident resolution, security presentation...

3,38 stars over 5

Based on 9 customers reviews

5 stars
11%
1 Reviews
4
22%
2
3
44%
4
2
11%
1
1
11%
1

Food

quality, quantity, number of meal...

3,25 stars over 5

Based on 9 customers reviews

5 stars
11%
1 Reviews
4
44%
4
3
11%
1
2
11%
1
1
22%
2

Management of luggage

lost or broken luggage, waiting time to get them...

3,22 stars over 5

Based on 10 customers reviews

5 stars
10%
1 Reviews
4
10%
1
3
60%
6
2
10%
1
1
10%
1

Check-in and boarding

waiting time, general organisation, service...

3 stars over 5

Based on 12 customers reviews

5 stars
8%
1 Reviews
4
33%
4
3
33%
4
2
8%
1
1
17%
2

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