Rating of Air India

AI / AIC
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92 traveler reviews

Overall rating

3 / 5
3 stars over 5 - Based on 9 customers reviews
5 stars
11%
4
33%
3
22%
2
11%
1
22%

Ratings summary

Value (price + quality) 3 / 5
Comfort 3,14 / 5
Costumer service 2,88 / 5
Your opinion of security 3,43 / 5
Food 3,43 / 5
Management of luggage 3,17 / 5
Comfort 3,14 / 5
Detailed ratings »

Opinions about Air India

Author Title Rating
Tulasi I will try to avoid Air India at any cost 1/5
Opinions about Air India
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Overall rating

3 stars over 5

Based on 9 customers reviews

5 stars
11%
4
33%
3
22%
2
11%
1
22%

Value (price + quality)

3 stars over 5

Based on 10 customers reviews

5 stars
20%
2 Reviews
4
10%
1
3
40%
4
2
20%
2
1
10%
1

Costumer service

service and travel kit provided by the airline

2,88 stars over 5

Based on 9 customers reviews

5 stars
11%
1 Reviews
4
44%
4
3
11%
1
2
11%
1
1
22%
2

Comfort

seat, personal space, noise, cleanliness of aircraft...

3,14 stars over 5

Based on 9 customers reviews

5 stars
11%
1 Reviews
4
33%
3
3
22%
2
2
22%
2
1
11%
1

Your opinion of security

seat belt, incident resolution, security presentation...

3,43 stars over 5

Based on 8 customers reviews

5 stars
13%
1 Reviews
4
25%
2
3
38%
3
2
13%
1
1
13%
1

Food

quality, quantity, number of meal...

3,43 stars over 5

Based on 8 customers reviews

5 stars
13%
1 Reviews
4
50%
4
3
13%
1
2
13%
1
1
13%
1

Management of luggage

lost or broken luggage, waiting time to get them...

3,17 stars over 5

Based on 7 customers reviews

5 stars
14%
1 Reviews
4
14%
1
3
29%
2
2
29%
2
1
14%
1

Check-in and boarding

waiting time, general organisation, service...

3 stars over 5

Based on 10 customers reviews

5 stars
10%
1 Reviews
4
40%
4
3
20%
2
2
10%
1
1
20%
2

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