Rating of Air India

AI / AIC
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89 traveler reviews

Overall rating

2,82 / 5
2.82 stars over 5 - Based on 11 customers reviews
5 stars
9%
4
27%
3
27%
2
9%
1
27%

Ranking

52

Compare

Ratings summary

Value (price + quality) 2,91 / 5
Comfort 3,1 / 5
Costumer service 3,27 / 5
Your opinion of security 3,33 / 5
Food 3,22 / 5
Management of luggage 3,2 / 5
Comfort 3,1 / 5
Detailed ratings »

Opinions about Air India

Author Title Rating
roja Worst experience 1/5
Opinions about Air India
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Overall rating

#52 out of 84

2,82 stars over 5

Based on 11 customers reviews

5 stars
9%
4
27%
3
27%
2
9%
1
27%

Value (price + quality)

#59 out of 84

2,91 stars over 5

Based on 12 customers reviews

5 stars
17%
2 Reviews
4
8%
1
3
50%
6
2
8%
1
1
17%
2

Costumer service

service and travel kit provided by the airline

#38 out of 83

3,27 stars over 5

Based on 13 customers reviews

5 stars
8%
1 Reviews
4
38%
5
3
38%
5
2
8%
1
1
8%
1

Comfort

seat, personal space, noise, cleanliness of aircraft...

3,1 stars over 5

Based on 12 customers reviews

5 stars
8%
1 Reviews
4
25%
3
3
42%
5
2
17%
2
1
8%
1

Your opinion of security

seat belt, incident resolution, security presentation...

3,33 stars over 5

Based on 10 customers reviews

5 stars
10%
1 Reviews
4
20%
2
3
50%
5
2
10%
1
1
10%
1

Food

quality, quantity, number of meal...

3,22 stars over 5

Based on 10 customers reviews

5 stars
10%
1 Reviews
4
40%
4
3
20%
2
2
10%
1
1
20%
2

Management of luggage

lost or broken luggage, waiting time to get them...

3,2 stars over 5

Based on 11 customers reviews

5 stars
9%
1 Reviews
4
9%
1
3
64%
7
2
9%
1
1
9%
1

Check-in and boarding

waiting time, general organisation, service...

#50 out of 81

3 stars over 5

Based on 13 customers reviews

5 stars
8%
1 Reviews
4
31%
4
3
38%
5
2
8%
1
1
15%
2

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