Rating of Air India

AI / AIC
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84 traveler reviews

Overall rating

2,55 / 5
2.55 stars over 5 - Based on 11 customers reviews
5 stars
9%
4
9%
3
27%
2
36%
1
18%

Ranking

69

Compare

Ratings summary

Value (price + quality) 3,09 / 5
Comfort 3 / 5
Costumer service 2,82 / 5
Your opinion of security 3,1 / 5
Food 2,2 / 5
Management of luggage 3,2 / 5
Comfort 3 / 5
Detailed ratings »
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Overall rating

#69 out of 86

2,55 stars over 5

Based on 11 customers reviews

5 stars
9%
4
9%
3
27%
2
36%
1
18%

Value (price + quality)

#50 out of 86

3,09 stars over 5

Based on 11 customers reviews

5 stars
18%
2 Reviews
4
9%
1
3
45%
5
2
18%
2
1
9%
1

Costumer service

service and travel kit provided by the airline

#63 out of 85

2,82 stars over 5

Based on 12 customers reviews

5 stars
8%
1 Reviews
4
33%
4
3
25%
3
2
17%
2
1
17%
2

Comfort

seat, personal space, noise, cleanliness of aircraft...

#51 out of 84

3 stars over 5

Based on 12 customers reviews

5 stars
8%
1 Reviews
4
42%
5
3
25%
3
2
8%
1
1
17%
2

Your opinion of security

seat belt, incident resolution, security presentation...

3,1 stars over 5

Based on 10 customers reviews

5 stars
10%
1 Reviews
4
20%
2
3
50%
5
2
10%
1
1
10%
1

Food

quality, quantity, number of meal...

2,2 stars over 5

Based on 10 customers reviews

5 stars
10%
1 Reviews
4
10%
1
3
20%
2
2
10%
1
1
50%
5

Management of luggage

lost or broken luggage, waiting time to get them...

3,2 stars over 5

Based on 11 customers reviews

5 stars
18%
2 Reviews
4
18%
2
3
36%
4
2
9%
1
1
18%
2

Check-in and boarding

waiting time, general organisation, service...

#71 out of 83

2,45 stars over 5

Based on 12 customers reviews

5 stars
8%
1 Reviews
4
25%
3
3
25%
3
2
8%
1
1
33%
4

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