Rating of Air India

AI / AIC
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84 traveler reviews

Overall rating

2,64 / 5
2.64 stars over 5 - Based on 14 customers reviews
5 stars
7%
4
21%
3
21%
2
29%
1
21%

Ranking

63

Compare

Ratings summary

Value (price + quality) 3,14 / 5
Comfort 3 / 5
Costumer service 2,62 / 5
Your opinion of security 3,08 / 5
Food 2,08 / 5
Management of luggage 3,08 / 5
Comfort 3 / 5
Detailed ratings »
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Overall rating

#63 out of 84

2,64 stars over 5

Based on 14 customers reviews

5 stars
7%
4
21%
3
21%
2
29%
1
21%

Value (price + quality)

#44 out of 84

3,14 stars over 5

Based on 14 customers reviews

5 stars
21%
3 Reviews
4
14%
2
3
36%
5
2
14%
2
1
14%
2

Costumer service

service and travel kit provided by the airline

#69 out of 83

2,62 stars over 5

Based on 14 customers reviews

5 stars
7%
1 Reviews
4
29%
4
3
21%
3
2
21%
3
1
21%
3

Comfort

seat, personal space, noise, cleanliness of aircraft...

#53 out of 82

3 stars over 5

Based on 14 customers reviews

5 stars
7%
1 Reviews
4
43%
6
3
21%
3
2
14%
2
1
14%
2

Your opinion of security

seat belt, incident resolution, security presentation...

#66 out of 82

3,08 stars over 5

Based on 12 customers reviews

5 stars
8%
1 Reviews
4
25%
3
3
42%
5
2
17%
2
1
8%
1

Food

quality, quantity, number of meal...

#67 out of 77

2,08 stars over 5

Based on 12 customers reviews

5 stars
8%
1 Reviews
4
8%
1
3
17%
2
2
17%
2
1
50%
6

Management of luggage

lost or broken luggage, waiting time to get them...

#59 out of 79

3,08 stars over 5

Based on 13 customers reviews

5 stars
15%
2 Reviews
4
23%
3
3
31%
4
2
8%
1
1
23%
3

Check-in and boarding

waiting time, general organisation, service...

#75 out of 82

2,38 stars over 5

Based on 14 customers reviews

5 stars
7%
1 Reviews
4
21%
3
3
29%
4
2
7%
1
1
36%
5

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