They don't give a damn!

Review of pigeonvoyageur about the flight Air Algerie AH 5010 between Alger and Dakar on 29/07/2013 in Economy
pigeonvoyageur AH / DAH ALG / DKR
Note: This review is about an experience that happened more than 3 years ago.

Very important information: if you must take an Air Algerie flight and you have a transit in Algeria, you have to be warned and informed about what happens. On the outward flight (Dakar – Paris CDG, with a transit in Algiers) there were no problems, but, to our great surprise, we found an almost empty airplane, making us wonder if the airline was not flying at a loss. This wasn’t the problem. It’s usually the return flights from Africa that are too often cancelled with no explanations given to the passengers, who wait like pigeons and then, bimmm, there’s no airplane and the airline at best gives you reasons that don’t really make sense or, more often, doesn’t say anything. Those are the airplanes that fly empty and that they always try to fill with the following days’ flights. As we’re talking about Algeria, you can be almost sure that your flight for Dakar (Algiers – Dakar) will not take place, and that you’ll risk having to stay in Algeria for another one or two days! Not very practical for those who must go to work. A one-day’s loss of salary is already hard to accept! This was my case, having waited for more than two days in Algiers. The flight that took me to Dakar also should have been cancelled, but with the dissatisfaction of the passengers, the planes finally took off! I confess one thing: these planes are old and should be replaced! And I can confirm you that the cabin crew is not nice at all. This was not the case in Algiers, where the station manager was welcoming and understating. Bravo to him, only! Never again with Air Algerie, no way!

Overall rating
1 / 5
Value (price + quality)
2 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
1 / 5
On board
2 / 5
Costumer service
2 / 5
Your opinion of security
2 / 5
2 / 5
Was this review helpful?

Most helpful reviews about Alger > Dakar

By pigeonvoyageur, about Air Algerie, , close to Dakar, Dakar, Senegal
Posted online by Florian de What The Flight, on 3 August 2013
This review has been read 603 times
Flag this review
This review is also available in French.

Are you a representative of Air Algerie and would like to reply to this review or be notified by email when reviews are published about your airline company? Please contact us!

Add a comment

Read Air Algerie reviews