Bad feeling about unenthusiastic service

Review of AirNapoleon about the flight Air France AF7660 between Paris Charles De Gaulle and Marseille on 24/10/2013 in Economy
AirNapoleon AF / AFR CDG / MRS
Note: This review is about an experience that happened more than 3 years ago.

Short flight from Paris CDG to Marseille T4, with the French national airlines, Air France. As a member of Skyteam, Air France provides to its Elite+ customers fast lanes with red Skypriority panels for priority access to the gates. However, this is only superficial marketing as there is no control and everyone is going through these lines, which are therefore absolutely not fast.
Service during the flight is very limited, and has not changed since years. A (bad) croissant with a (bad) coffee, there is no alternative. The crew is really unenthusiastic, and contributes to the French reputation of “administration without service”.
Even if the flight landed on time and there was no specific trouble, my feeling about this flight remains bad. The price was too expensive or the quality was too low, or probably the airline company sold me more promises that it was able to provide.

Overall rating
2 / 5
Value (price + quality)
1 / 5
On the ground
Check-in and boarding
2 / 5
On board
2 / 5
Costumer service
1 / 5
Your opinion of security
3 / 5
1 / 5

Flight pictures

WTF on Air France flight?
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By AirNapoleon, about Air France, , close to Paris, Île-de-France, France
Posted online by Florian de What The Flight, on 28 October 2013, view original version
This review has been read 36 times
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