Ended up on a Travel Service charter plane with an AF ticket

Review of JulienParis86 about the flight Air France AF1637 between Prague and Paris Charles De Gaulle on 10/03/2015 in Economy
JulienParis86 AF / AFR PRG / CDG

It was a huge disappointment to see the plane we were taking on our return flight from Prague.

Admittedly, Air France told us the flight would be on Czech Airlines, but not that the latter wasn't going to use one of its own aircraft but instead a Boeing 737-800 from 2002 that it chartered from Travel Service.

That means that the onboard comfort was basic: uncomfortable seats, dirty windows, etc.

The flight crew was cold with just a few fake smiles.

As a "meal," we were given a granola bar and a beverage.

The information provided by microphone was in Czech or in an English that was too fast to understand.

The landing at CDG was pretty rough with violent braking.

One positive thing; the plane was on time despite waiting for two passengers who were still in transit.

In short, when you buy a ticket with Air France, you don't expect to end up on a low-cost charter. Disappointing and stressful.

General
Overall rating
2 / 5
Value (price + quality)
2 / 5
On the ground
Check-in and boarding
4 / 5
On board
Comfort
2 / 5
Costumer service
1 / 5
Your opinion of security
2 / 5
Food
2 / 5

Flight pictures

Notre Boeing 737-800 de Travel Service All the pictures (4) »
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By JulienParis86, about Air France, , close to Paris, Île-de-France, France
Posted online by HappyFlight, on 12 March 2015
This review has been read 205 times
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  • Notre Boeing 737-800 de Travel Service
  • Belle ligne nuageuse après le décollage
  • le coucher de soleil au dessus des nuages
  • La fameuse "Winglet" du 737-800

One comment RSS Comments

AirNapoleon replied Translate

Il me semble que dans un avion Air France opéré par Air France vous auriez aussi eu des sièges inconfortables -les nouveaux étant durs et non inclinables-, un personnel froid et supérieur -le chic à la française- avec des sourires de façade et une boisson avec un biscuit sec -plutôt que la barree de céréales- sans autre choix.

Le snack au choix, les avions neufs, l'absence de code share et le personnel plus commercial, c'est le privilège des vraies low costs....

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