Rating of Air France

AF / AFR
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1619 traveler reviews

Overall rating

3,65 / 5
3.65 stars over 5 - Based on 376 customers reviews
5 stars
29%
4
32%
3
19%
2
12%
1
7%

Ranking

14

Compare

Ratings summary

Value (price + quality) 3,45 / 5
Comfort 3,65 / 5
Costumer service 3,9 / 5
Your opinion of security 4,32 / 5
Food 3,35 / 5
Management of luggage 3,75 / 5
Comfort 3,65 / 5
Detailed ratings »

Opinions about Air France

Author Title Rating
Chong Rude Ground Staff & No Customer Service 1/5
stacey S. Racist rude staff - do not use this service ever! 1/5
Heba Child abuse on board 1/5
Opinions about Air France
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Overall rating

#14 out of 75

3,65 stars over 5

Based on 376 customers reviews

5 stars
29%
4
32%
3
19%
2
12%
1
7%

Value (price + quality)

#19 out of 75

3,45 stars over 5

Based on 376 customers reviews

5 stars
26%
99 Reviews
4
26%
99
3
24%
89
2
13%
49
1
11%
40

Costumer service

service and travel kit provided by the airline

#14 out of 72

3,9 stars over 5

Based on 370 customers reviews

5 stars
46%
171 Reviews
4
18%
68
3
22%
80
2
7%
25
1
7%
26

Comfort

seat, personal space, noise, cleanliness of aircraft...

#14 out of 71

3,65 stars over 5

Based on 367 customers reviews

5 stars
31%
112 Reviews
4
29%
106
3
22%
80
2
13%
46
1
6%
23

Your opinion of security

seat belt, incident resolution, security presentation...

#9 out of 71

4,32 stars over 5

Based on 364 customers reviews

5 stars
57%
206 Reviews
4
25%
90
3
15%
54
2
2%
6
1
2%
8

Food

quality, quantity, number of meal...

#16 out of 70

3,35 stars over 5

Based on 356 customers reviews

5 stars
22%
79 Reviews
4
25%
88
3
28%
98
2
17%
60
1
9%
31

Management of luggage

lost or broken luggage, waiting time to get them...

#18 out of 69

3,75 stars over 5

Based on 273 customers reviews

5 stars
39%
107 Reviews
4
23%
63
3
21%
58
2
6%
17
1
10%
28

Check-in and boarding

waiting time, general organisation, service...

#15 out of 72

3,58 stars over 5

Based on 368 customers reviews

5 stars
33%
120 Reviews
4
24%
89
3
24%
87
2
7%
27
1
12%
45

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