Rating of Air France

AF / AFR
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1656 traveler reviews

Overall rating

3,61 / 5
3.61 stars over 5 - Based on 284 customers reviews
5 stars
29%
4
34%
3
17%
2
13%
1
8%

Ranking

12

Compare

Ratings summary

Value (price + quality) 3,48 / 5
Comfort 3,67 / 5
Costumer service 3,91 / 5
Your opinion of security 4,31 / 5
Food 3,39 / 5
Management of luggage 3,74 / 5
Comfort 3,67 / 5
Detailed ratings »

Opinions about Air France

Author Title Rating
stacey S. Racist rude staff - do not use this service ever! 1/5
Opinions about Air France
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Overall rating

#12 out of 71

3,61 stars over 5

Based on 284 customers reviews

5 stars
29%
4
34%
3
17%
2
13%
1
8%

Value (price + quality)

#18 out of 71

3,48 stars over 5

Based on 284 customers reviews

5 stars
29%
81 Reviews
4
26%
73
3
22%
62
2
13%
36
1
11%
32

Costumer service

service and travel kit provided by the airline

#10 out of 70

3,91 stars over 5

Based on 278 customers reviews

5 stars
47%
131 Reviews
4
17%
48
3
22%
62
2
6%
18
1
7%
19

Comfort

seat, personal space, noise, cleanliness of aircraft...

#13 out of 67

3,67 stars over 5

Based on 278 customers reviews

5 stars
32%
90 Reviews
4
26%
73
3
24%
66
2
12%
32
1
6%
17

Your opinion of security

seat belt, incident resolution, security presentation...

#6 out of 66

4,31 stars over 5

Based on 278 customers reviews

5 stars
57%
159 Reviews
4
23%
65
3
15%
43
2
1%
4
1
3%
7

Food

quality, quantity, number of meal...

#9 out of 60

3,39 stars over 5

Based on 266 customers reviews

5 stars
26%
69 Reviews
4
22%
58
3
27%
72
2
16%
42
1
9%
25

Management of luggage

lost or broken luggage, waiting time to get them...

#17 out of 60

3,74 stars over 5

Based on 223 customers reviews

5 stars
40%
89 Reviews
4
20%
44
3
24%
53
2
8%
18
1
9%
19

Check-in and boarding

waiting time, general organisation, service...

#20 out of 68

3,47 stars over 5

Based on 276 customers reviews

5 stars
33%
90 Reviews
4
21%
57
3
24%
66
2
7%
20
1
16%
43

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