Rating of Air France

AF / AFR
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1590 traveler reviews

Overall rating

3,68 / 5
3.68 stars over 5 - Based on 418 customers reviews
5 stars
30%
4
32%
3
20%
2
11%
1
6%

Ranking

12

Compare

Ratings summary

Value (price + quality) 3,45 / 5
Comfort 3,65 / 5
Costumer service 3,91 / 5
Your opinion of security 4,29 / 5
Food 3,36 / 5
Management of luggage 3,78 / 5
Comfort 3,65 / 5
Detailed ratings »

Opinions about Air France

Author Title Rating
Chong Rude Ground Staff & No Customer Service 1/5
stacey S. Racist rude staff - do not use this service ever! 1/5
Heba Child abuse on board 1/5
Opinions about Air France
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Overall rating

#12 out of 75

3,68 stars over 5

Based on 418 customers reviews

5 stars
30%
4
32%
3
20%
2
11%
1
6%

Value (price + quality)

#22 out of 75

3,45 stars over 5

Based on 418 customers reviews

5 stars
25%
105 Reviews
4
27%
111
3
26%
108
2
14%
57
1
9%
37

Costumer service

service and travel kit provided by the airline

#12 out of 74

3,91 stars over 5

Based on 411 customers reviews

5 stars
45%
187 Reviews
4
20%
83
3
20%
84
2
7%
29
1
7%
28

Comfort

seat, personal space, noise, cleanliness of aircraft...

#16 out of 72

3,65 stars over 5

Based on 409 customers reviews

5 stars
29%
119 Reviews
4
31%
126
3
21%
86
2
14%
56
1
5%
22

Your opinion of security

seat belt, incident resolution, security presentation...

#10 out of 71

4,29 stars over 5

Based on 404 customers reviews

5 stars
54%
220 Reviews
4
26%
107
3
15%
59
2
2%
9
1
2%
9

Food

quality, quantity, number of meal...

#16 out of 69

3,36 stars over 5

Based on 398 customers reviews

5 stars
21%
83 Reviews
4
27%
106
3
28%
111
2
17%
66
1
8%
32

Management of luggage

lost or broken luggage, waiting time to get them...

#18 out of 68

3,78 stars over 5

Based on 309 customers reviews

5 stars
39%
122 Reviews
4
25%
76
3
19%
60
2
7%
22
1
9%
29

Check-in and boarding

waiting time, general organisation, service...

#15 out of 73

3,63 stars over 5

Based on 410 customers reviews

5 stars
33%
134 Reviews
4
26%
107
3
24%
98
2
6%
24
1
11%
47

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