Rating of Air France

AF / AFR
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1651 traveler reviews

Overall rating

3,59 / 5
3.59 stars over 5 - Based on 307 customers reviews
5 stars
27%
4
34%
3
17%
2
13%
1
9%

Ranking

14

Compare

Ratings summary

Value (price + quality) 3,45 / 5
Comfort 3,65 / 5
Costumer service 3,89 / 5
Your opinion of security 4,31 / 5
Food 3,39 / 5
Management of luggage 3,76 / 5
Comfort 3,65 / 5
Detailed ratings »

Opinions about Air France

Author Title Rating
stacey S. Racist rude staff - do not use this service ever! 1/5
Opinions about Air France
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Overall rating

#14 out of 73

3,59 stars over 5

Based on 307 customers reviews

5 stars
27%
4
34%
3
17%
2
13%
1
9%

Value (price + quality)

#21 out of 73

3,45 stars over 5

Based on 307 customers reviews

5 stars
27%
83 Reviews
4
27%
82
3
22%
68
2
13%
39
1
11%
35

Costumer service

service and travel kit provided by the airline

#11 out of 71

3,89 stars over 5

Based on 301 customers reviews

5 stars
46%
139 Reviews
4
19%
56
3
21%
62
2
7%
21
1
8%
23

Comfort

seat, personal space, noise, cleanliness of aircraft...

#14 out of 70

3,65 stars over 5

Based on 300 customers reviews

5 stars
31%
94 Reviews
4
28%
83
3
23%
69
2
11%
33
1
7%
21

Your opinion of security

seat belt, incident resolution, security presentation...

#8 out of 70

4,31 stars over 5

Based on 300 customers reviews

5 stars
57%
170 Reviews
4
24%
73
3
15%
45
2
1%
4
1
3%
8

Food

quality, quantity, number of meal...

#12 out of 65

3,39 stars over 5

Based on 288 customers reviews

5 stars
25%
72 Reviews
4
23%
67
3
27%
77
2
16%
46
1
9%
26

Management of luggage

lost or broken luggage, waiting time to get them...

#17 out of 65

3,76 stars over 5

Based on 241 customers reviews

5 stars
40%
96 Reviews
4
21%
50
3
23%
56
2
7%
18
1
9%
21

Check-in and boarding

waiting time, general organisation, service...

#18 out of 68

3,47 stars over 5

Based on 299 customers reviews

5 stars
32%
96 Reviews
4
21%
64
3
23%
70
2
8%
24
1
15%
45

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