Rating of Air France

AF / AFR
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1606 traveler reviews

Overall rating

3,66 / 5
3.66 stars over 5 - Based on 386 customers reviews
5 stars
30%
4
32%
3
19%
2
12%
1
7%

Ranking

12

Compare

Ratings summary

Value (price + quality) 3,45 / 5
Comfort 3,62 / 5
Costumer service 3,92 / 5
Your opinion of security 4,32 / 5
Food 3,34 / 5
Management of luggage 3,78 / 5
Comfort 3,62 / 5
Detailed ratings »

Opinions about Air France

Author Title Rating
Chong Rude Ground Staff & No Customer Service 1/5
stacey S. Racist rude staff - do not use this service ever! 1/5
Heba Child abuse on board 1/5
Opinions about Air France
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Overall rating

#12 out of 76

3,66 stars over 5

Based on 386 customers reviews

5 stars
30%
4
32%
3
19%
2
12%
1
7%

Value (price + quality)

#21 out of 76

3,45 stars over 5

Based on 386 customers reviews

5 stars
26%
102 Reviews
4
26%
101
3
24%
93
2
13%
50
1
10%
40

Costumer service

service and travel kit provided by the airline

#12 out of 74

3,92 stars over 5

Based on 380 customers reviews

5 stars
47%
179 Reviews
4
19%
72
3
20%
76
2
7%
26
1
7%
27

Comfort

seat, personal space, noise, cleanliness of aircraft...

#14 out of 72

3,62 stars over 5

Based on 377 customers reviews

5 stars
29%
111 Reviews
4
29%
111
3
21%
80
2
13%
50
1
7%
25

Your opinion of security

seat belt, incident resolution, security presentation...

#9 out of 72

4,32 stars over 5

Based on 374 customers reviews

5 stars
57%
212 Reviews
4
25%
93
3
15%
55
2
2%
6
1
2%
8

Food

quality, quantity, number of meal...

#16 out of 71

3,34 stars over 5

Based on 367 customers reviews

5 stars
22%
81 Reviews
4
25%
91
3
27%
98
2
18%
65
1
9%
32

Management of luggage

lost or broken luggage, waiting time to get them...

#18 out of 69

3,78 stars over 5

Based on 282 customers reviews

5 stars
40%
113 Reviews
4
23%
66
3
20%
57
2
7%
19
1
10%
27

Check-in and boarding

waiting time, general organisation, service...

#15 out of 73

3,6 stars over 5

Based on 378 customers reviews

5 stars
33%
125 Reviews
4
25%
94
3
23%
88
2
7%
25
1
12%
46

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