Rating of Air France

AF / AFR
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1687 traveler reviews

Overall rating

3,66 / 5
3.66 stars over 5 - Based on 224 customers reviews
5 stars
29%
4
36%
3
18%
2
8%
1
10%

Ranking

7

Compare

Ratings summary

Value (price + quality) 3,63 / 5
Comfort 3,68 / 5
Costumer service 4,04 / 5
Your opinion of security 4,33 / 5
Food 3,45 / 5
Management of luggage 3,8 / 5
Comfort 3,68 / 5
Detailed ratings »

Opinions about Air France

Author Title Rating
stacey S. Racist rude staff - do not use this service ever! 1/5
Opinions about Air France
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Overall rating

#7 out of 65

3,66 stars over 5

Based on 224 customers reviews

5 stars
29%
4
36%
3
18%
2
8%
1
10%

Value (price + quality)

#10 out of 65

3,63 stars over 5

Based on 224 customers reviews

5 stars
31%
70 Reviews
4
28%
62
3
23%
52
2
8%
18
1
10%
22

Costumer service

service and travel kit provided by the airline

#5 out of 63

4,04 stars over 5

Based on 218 customers reviews

5 stars
53%
116 Reviews
4
16%
35
3
19%
41
2
5%
11
1
7%
15

Comfort

seat, personal space, noise, cleanliness of aircraft...

#10 out of 58

3,68 stars over 5

Based on 218 customers reviews

5 stars
32%
69 Reviews
4
29%
63
3
24%
52
2
7%
16
1
8%
18

Your opinion of security

seat belt, incident resolution, security presentation...

#6 out of 58

4,33 stars over 5

Based on 218 customers reviews

5 stars
62%
136 Reviews
4
17%
38
3
15%
33
2
1%
3
1
4%
8

Food

quality, quantity, number of meal...

#6 out of 51

3,45 stars over 5

Based on 209 customers reviews

5 stars
28%
58 Reviews
4
24%
50
3
24%
51
2
13%
28
1
11%
22

Management of luggage

lost or broken luggage, waiting time to get them...

#11 out of 52

3,8 stars over 5

Based on 176 customers reviews

5 stars
41%
73 Reviews
4
22%
39
3
20%
36
2
7%
12
1
9%
16

Check-in and boarding

waiting time, general organisation, service...

#12 out of 61

3,49 stars over 5

Based on 217 customers reviews

5 stars
33%
72 Reviews
4
24%
52
3
19%
41
2
7%
15
1
17%
37

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