Rating of Air France

AF / AFR
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1558 traveler reviews

Overall rating

3,67 / 5
3.67 stars over 5 - Based on 511 customers reviews
5 stars
28%
4
34%
3
22%
2
11%
1
6%

Ranking

16

Compare

Ratings summary

Value (price + quality) 3,46 / 5
Comfort 3,6 / 5
Costumer service 3,89 / 5
Your opinion of security 4,25 / 5
Food 3,32 / 5
Management of luggage 3,81 / 5
Comfort 3,6 / 5
Detailed ratings »

Opinions about Air France

Author Title Rating
Chong Rude Ground Staff & No Customer Service 1/5
Heba Child abuse on board 1/5
mkt33 Air France do not care about their customers 1/5
Opinions about Air France
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Overall rating

#16 out of 81

3,67 stars over 5

Based on 511 customers reviews

5 stars
28%
4
34%
3
22%
2
11%
1
6%

Value (price + quality)

#24 out of 81

3,46 stars over 5

Based on 511 customers reviews

5 stars
24%
122 Reviews
4
28%
143
3
26%
134
2
14%
71
1
8%
41

Costumer service

service and travel kit provided by the airline

#17 out of 81

3,89 stars over 5

Based on 505 customers reviews

5 stars
44%
221 Reviews
4
22%
112
3
20%
100
2
8%
39
1
7%
33

Comfort

seat, personal space, noise, cleanliness of aircraft...

#20 out of 79

3,6 stars over 5

Based on 502 customers reviews

5 stars
25%
127 Reviews
4
33%
164
3
23%
116
2
14%
71
1
5%
24

Your opinion of security

seat belt, incident resolution, security presentation...

#15 out of 80

4,25 stars over 5

Based on 497 customers reviews

5 stars
53%
264 Reviews
4
27%
133
3
15%
75
2
2%
12
1
3%
13

Food

quality, quantity, number of meal...

#18 out of 74

3,32 stars over 5

Based on 489 customers reviews

5 stars
20%
97 Reviews
4
26%
129
3
28%
139
2
16%
80
1
9%
44

Management of luggage

lost or broken luggage, waiting time to get them...

#20 out of 76

3,81 stars over 5

Based on 383 customers reviews

5 stars
40%
155 Reviews
4
25%
96
3
19%
72
2
7%
26
1
9%
34

Check-in and boarding

waiting time, general organisation, service...

#18 out of 79

3,63 stars over 5

Based on 503 customers reviews

5 stars
32%
163 Reviews
4
26%
132
3
24%
119
2
7%
35
1
11%
54

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