Rating of Air France

AF / AFR
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1626 traveler reviews

Overall rating

3,64 / 5
3.64 stars over 5 - Based on 341 customers reviews
5 stars
29%
4
34%
3
18%
2
12%
1
8%

Ranking

13

Compare

Ratings summary

Value (price + quality) 3,45 / 5
Comfort 3,65 / 5
Costumer service 3,94 / 5
Your opinion of security 4,31 / 5
Food 3,36 / 5
Management of luggage 3,75 / 5
Comfort 3,65 / 5
Detailed ratings »

Opinions about Air France

Author Title Rating
Chong Rude Ground Staff & No Customer Service 1/5
stacey S. Racist rude staff - do not use this service ever! 1/5
Opinions about Air France
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Overall rating

#13 out of 71

3,64 stars over 5

Based on 341 customers reviews

5 stars
29%
4
34%
3
18%
2
12%
1
8%

Value (price + quality)

#19 out of 71

3,45 stars over 5

Based on 341 customers reviews

5 stars
27%
92 Reviews
4
26%
89
3
23%
77
2
13%
45
1
11%
38

Costumer service

service and travel kit provided by the airline

#11 out of 69

3,94 stars over 5

Based on 335 customers reviews

5 stars
47%
159 Reviews
4
19%
63
3
21%
70
2
6%
19
1
7%
24

Comfort

seat, personal space, noise, cleanliness of aircraft...

#14 out of 69

3,65 stars over 5

Based on 334 customers reviews

5 stars
31%
104 Reviews
4
28%
95
3
21%
71
2
12%
41
1
7%
23

Your opinion of security

seat belt, incident resolution, security presentation...

#9 out of 69

4,31 stars over 5

Based on 331 customers reviews

5 stars
56%
185 Reviews
4
26%
85
3
14%
47
2
2%
6
1
2%
8

Food

quality, quantity, number of meal...

#14 out of 67

3,36 stars over 5

Based on 321 customers reviews

5 stars
23%
75 Reviews
4
23%
75
3
28%
89
2
17%
53
1
9%
29

Management of luggage

lost or broken luggage, waiting time to get them...

#18 out of 66

3,75 stars over 5

Based on 259 customers reviews

5 stars
40%
103 Reviews
4
22%
58
3
21%
55
2
6%
16
1
10%
27

Check-in and boarding

waiting time, general organisation, service...

#16 out of 70

3,54 stars over 5

Based on 331 customers reviews

5 stars
33%
108 Reviews
4
22%
74
3
24%
81
2
7%
24
1
13%
44

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