Rating of Air France

AF / AFR
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1640 traveler reviews

Overall rating

3,62 / 5
3.62 stars over 5 - Based on 327 customers reviews
5 stars
28%
4
36%
3
16%
2
12%
1
8%

Ranking

13

Compare

Ratings summary

Value (price + quality) 3,46 / 5
Comfort 3,66 / 5
Costumer service 3,91 / 5
Your opinion of security 4,31 / 5
Food 3,39 / 5
Management of luggage 3,76 / 5
Comfort 3,66 / 5
Detailed ratings »

Opinions about Air France

Author Title Rating
Chong Rude Ground Staff & No Customer Service 1/5
stacey S. Racist rude staff - do not use this service ever! 1/5
Opinions about Air France
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Overall rating

#13 out of 73

3,62 stars over 5

Based on 327 customers reviews

5 stars
28%
4
36%
3
16%
2
12%
1
8%

Value (price + quality)

#19 out of 73

3,46 stars over 5

Based on 327 customers reviews

5 stars
26%
86 Reviews
4
28%
90
3
23%
74
2
13%
41
1
11%
36

Costumer service

service and travel kit provided by the airline

#13 out of 72

3,91 stars over 5

Based on 321 customers reviews

5 stars
46%
149 Reviews
4
20%
63
3
20%
63
2
7%
22
1
7%
24

Comfort

seat, personal space, noise, cleanliness of aircraft...

#13 out of 70

3,66 stars over 5

Based on 320 customers reviews

5 stars
31%
99 Reviews
4
29%
94
3
22%
69
2
11%
35
1
7%
23

Your opinion of security

seat belt, incident resolution, security presentation...

#7 out of 70

4,31 stars over 5

Based on 318 customers reviews

5 stars
56%
178 Reviews
4
26%
83
3
14%
43
2
2%
6
1
3%
8

Food

quality, quantity, number of meal...

#11 out of 66

3,39 stars over 5

Based on 306 customers reviews

5 stars
25%
75 Reviews
4
24%
73
3
27%
82
2
16%
49
1
9%
27

Management of luggage

lost or broken luggage, waiting time to get them...

#15 out of 66

3,76 stars over 5

Based on 252 customers reviews

5 stars
40%
101 Reviews
4
22%
55
3
22%
55
2
7%
17
1
10%
24

Check-in and boarding

waiting time, general organisation, service...

#18 out of 71

3,52 stars over 5

Based on 317 customers reviews

5 stars
32%
102 Reviews
4
23%
74
3
23%
73
2
7%
23
1
14%
45

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