Rating of Air France

AF / AFR
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1664 traveler reviews

Overall rating

3,65 / 5
3.65 stars over 5 - Based on 258 customers reviews
5 stars
30%
4
33%
3
17%
2
12%
1
8%

Ranking

11

Compare

Ratings summary

Value (price + quality) 3,53 / 5
Comfort 3,7 / 5
Costumer service 3,95 / 5
Your opinion of security 4,33 / 5
Food 3,4 / 5
Management of luggage 3,75 / 5
Comfort 3,7 / 5
Detailed ratings »

Opinions about Air France

Author Title Rating
stacey S. Racist rude staff - do not use this service ever! 1/5
Opinions about Air France
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Overall rating

#11 out of 66

3,65 stars over 5

Based on 258 customers reviews

5 stars
30%
4
33%
3
17%
2
12%
1
8%

Value (price + quality)

#17 out of 66

3,53 stars over 5

Based on 258 customers reviews

5 stars
31%
81 Reviews
4
24%
63
3
21%
54
2
13%
33
1
10%
27

Costumer service

service and travel kit provided by the airline

#8 out of 66

3,95 stars over 5

Based on 253 customers reviews

5 stars
49%
125 Reviews
4
16%
41
3
21%
54
2
6%
16
1
7%
17

Comfort

seat, personal space, noise, cleanliness of aircraft...

#14 out of 64

3,7 stars over 5

Based on 254 customers reviews

5 stars
33%
84 Reviews
4
28%
70
3
22%
56
2
11%
27
1
7%
17

Your opinion of security

seat belt, incident resolution, security presentation...

#6 out of 65

4,33 stars over 5

Based on 253 customers reviews

5 stars
58%
148 Reviews
4
22%
56
3
15%
39
2
2%
4
1
2%
6

Food

quality, quantity, number of meal...

#8 out of 56

3,4 stars over 5

Based on 243 customers reviews

5 stars
27%
66 Reviews
4
21%
52
3
25%
61
2
17%
42
1
9%
22

Management of luggage

lost or broken luggage, waiting time to get them...

#13 out of 58

3,75 stars over 5

Based on 203 customers reviews

5 stars
39%
79 Reviews
4
22%
45
3
23%
46
2
8%
16
1
8%
17

Check-in and boarding

waiting time, general organisation, service...

#16 out of 64

3,5 stars over 5

Based on 251 customers reviews

5 stars
33%
83 Reviews
4
23%
57
3
22%
54
2
7%
17
1
16%
40

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