Rating of Air France

AF / AFR
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1531 traveler reviews

Overall rating

3,71 / 5
3.71 stars over 5 - Based on 551 customers reviews
5 stars
28%
4
36%
3
20%
2
11%
1
5%

Ranking

17

Compare

Ratings summary

Value (price + quality) 3,47 / 5
Comfort 3,62 / 5
Costumer service 3,93 / 5
Your opinion of security 4,25 / 5
Food 3,33 / 5
Management of luggage 3,87 / 5
Comfort 3,62 / 5
Detailed ratings »

Opinions about Air France

Author Title Rating
Chong Rude Ground Staff & No Customer Service 1/5
Heba Child abuse on board 1/5
Arturo Bandera TERRIBLE AIRLINE. Chhose other airines 1/5
Opinions about Air France
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Overall rating

#17 out of 86

3,71 stars over 5

Based on 551 customers reviews

5 stars
28%
4
36%
3
20%
2
11%
1
5%

Value (price + quality)

#26 out of 86

3,47 stars over 5

Based on 551 customers reviews

5 stars
23%
124 Reviews
4
31%
169
3
26%
144
2
13%
72
1
8%
42

Costumer service

service and travel kit provided by the airline

#17 out of 85

3,93 stars over 5

Based on 545 customers reviews

5 stars
44%
240 Reviews
4
24%
133
3
19%
101
2
7%
38
1
6%
33

Comfort

seat, personal space, noise, cleanliness of aircraft...

#21 out of 83

3,62 stars over 5

Based on 543 customers reviews

5 stars
26%
140 Reviews
4
33%
180
3
23%
123
2
14%
74
1
5%
26

Your opinion of security

seat belt, incident resolution, security presentation...

#15 out of 81

4,25 stars over 5

Based on 538 customers reviews

5 stars
52%
280 Reviews
4
28%
150
3
16%
84
2
2%
10
1
3%
14

Food

quality, quantity, number of meal...

#21 out of 79

3,33 stars over 5

Based on 528 customers reviews

5 stars
20%
106 Reviews
4
27%
142
3
28%
148
2
16%
86
1
9%
46

Management of luggage

lost or broken luggage, waiting time to get them...

#19 out of 78

3,87 stars over 5

Based on 419 customers reviews

5 stars
42%
176 Reviews
4
25%
105
3
19%
78
2
6%
26
1
8%
34

Check-in and boarding

waiting time, general organisation, service...

#17 out of 82

3,68 stars over 5

Based on 544 customers reviews

5 stars
33%
182 Reviews
4
27%
147
3
23%
124
2
7%
40
1
9%
51

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