Rating of Air France

AF / AFR
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1690 traveler reviews

Overall rating

3,62 / 5
3.62 stars over 5 - Based on 205 customers reviews
5 stars
28%
4
35%
3
19%
2
8%
1
10%

Ranking

9

Compare

Ratings summary

Value (price + quality) 3,58 / 5
Comfort 3,65 / 5
Costumer service 4,04 / 5
Your opinion of security 4,32 / 5
Food 3,42 / 5
Management of luggage 3,73 / 5
Comfort 3,65 / 5
Detailed ratings »

Opinions about Air France

Author Title Rating
stacey S. Racist rude staff - do not use this service ever! 1/5
Opinions about Air France
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Overall rating

#9 out of 61

3,62 stars over 5

Based on 205 customers reviews

5 stars
28%
4
35%
3
19%
2
8%
1
10%

Value (price + quality)

#11 out of 61

3,58 stars over 5

Based on 205 customers reviews

5 stars
31%
63 Reviews
4
26%
53
3
24%
50
2
9%
18
1
10%
21

Costumer service

service and travel kit provided by the airline

#5 out of 56

4,04 stars over 5

Based on 199 customers reviews

5 stars
53%
106 Reviews
4
17%
33
3
18%
35
2
6%
11
1
7%
14

Comfort

seat, personal space, noise, cleanliness of aircraft...

#11 out of 51

3,65 stars over 5

Based on 199 customers reviews

5 stars
30%
60 Reviews
4
29%
57
3
26%
51
2
7%
14
1
9%
17

Your opinion of security

seat belt, incident resolution, security presentation...

#6 out of 50

4,32 stars over 5

Based on 199 customers reviews

5 stars
61%
121 Reviews
4
19%
37
3
16%
32
2
1%
2
1
4%
7

Food

quality, quantity, number of meal...

#11 out of 47

3,42 stars over 5

Based on 189 customers reviews

5 stars
27%
51 Reviews
4
23%
44
3
25%
48
2
14%
26
1
11%
20

Management of luggage

lost or broken luggage, waiting time to get them...

#14 out of 48

3,73 stars over 5

Based on 164 customers reviews

5 stars
39%
64 Reviews
4
22%
36
3
22%
36
2
7%
12
1
10%
16

Check-in and boarding

waiting time, general organisation, service...

#14 out of 55

3,44 stars over 5

Based on 198 customers reviews

5 stars
32%
64 Reviews
4
23%
46
3
19%
37
2
8%
15
1
18%
36

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