Air France

1449 reviews - - Updated 13 hours ago
AF / AFR
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1449 traveler reviews

Overall rating

3,74 / 5
3.74 stars over 5 - Based on 762 customers reviews
5 stars
29%
4
36%
3
19%
2
9%
1
6%

Ranking

17

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Ratings summary

Value (price + quality) 3,49 / 5
Comfort 3,63 / 5
Costumer service 3,96 / 5
Your opinion of security 4,32 / 5
Food 3,33 / 5
Management of luggage 3,85 / 5
Comfort 3,63 / 5
Detailed ratings »

Opinions about Air France

Author Title Rating
vava37 A real pleasure 5/5
Zbabouchi Very, very comfortable 5/5
Nezka A perfect experience 5/5
Opinions about Air France

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Uneventful, as I like it



I was in 16J on this A340, a plane I haven't flown in some time. The premium voyageur class is acceptable in terms of leg room and seat width. The...

Read more about « Uneventful, as I like it »
Economy plus DTW - CDG 09/2016
bppw

Completely unacceptable treatment of our luggage.



Unfortunately I have to join the chorus of extremely dissatisfied customers. If AirFrance decided to treat their customers as well as they do inside...

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Economy HAM - AEP 07/2016
Frederik S.

Standard flight



The cabin was clean, the meals they've served were OK. The staff was polite enough. Alas, the flight departed from CDG about one hour later and both the Check-In and Boarding were not comfortable.

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Economy CDG - KBP 06/2016 1 views
Megaboss

Nice flight



Attendents with lot of activity for short haul flight. We had chance to have flight on time despite fog in Firenze (Italy) and Charles de Gaulle...

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Economy FLR - CDG 10/2015 1 views
blackloox

Bon mais manquant



Le personnel est très bon, bonne nourriture, mais le système de télévision ne fonctionnait pas pour quelques sièges et ce qu'ils ont fait pour...

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Economy YUL - CDG More than 3 years 2 views
aircarl

Great experience



The seat was confortable, with enough place. The entertainment is very important, there is a lot of movies, radios, tv shows. The meals are good and you can have more snacks, what is good ! The pilot was great. For the check-in there is lot of people, the line was fast. Boarding on time and no late. I have took several times Air France and never lost my luggages.

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Economy CDG - GIG 07/2015
VTope

A perfect experience



French comfort at his best. Wonderful service on board, nice stewardess, and above all, travelling in the nose of the mighty Queen of the Skies...

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Business CDG - BOS 06/2015 67 reactions 78 views
Nezka

Older plane, but flight and service OK!



Nice food, stewardes and flight. Very nice staff. In this long flight staff put bar with drink in the corridor, so it was very fine to drink every we want :)

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Economy SXM - CDG More than 2 years
Marek Auterský

Great travel



Great flight. I was in the reclining seat, not to much space but great. The films proposed are recent. Great take off and great landing. The...

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Economy CDG - TNR More than 2 years 5 views
Christopher K.

From Canada to the City Of Love.



I board on a B777-200ER in the economy class at 13:30. The take-off was very agitated, it was raining and very windy. On board, the stewards and...

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Economy YVR - CDG 08/2015 4 reactions 10 views
pandinou45

1869 travelers pictures

Discover your next flight in pictures

  • Flight pictures #1
  • Enorme place pour les jambes en 10 a et B
  • Flight pictures #3
  • Flight pictures #4
  • Flight pictures #5
  • Collation
  • Flight pictures #7
  • Ses ailes fines
  • 39000 pieds
  • Le plat n'est pas trop mal présenté mais le truc en alu dans l'assiette fait mauvais genre
  • Clear for take off
  • Café
  • Flight pictures #13
  • Flight pictures #14
  • Autocollant extérieur (porte de l'avion)
  • Collation au salon
  • Survol du grand nord canadien
  • A319
  • Flight pictures #19
  • Flight pictures #20
  • Flight pictures #21
  • Flight pictures #22
  • Siège et coussin
  • Coucher de soleil
  • Cabine Y
  • c'est du Homard
  • Flight pictures #27
  • A380 à l'arrivée
  • Flight pictures #29
  • Menu Tradition Air France
  • Siège
  • Flight pictures #32
  • 787 Vietnam Airlines
  • Flight pictures #34
  • Flight pictures #35
  • avant départ du T2F
  • Flight pictures #37
  • Flight pictures #38
  • La nouvelle cabine Best & Beyond french touch
  • À son point de stationnement
  • un espace de rangement pas mal pour les objets utilisés en vol (ordinateurs, sacs etc...)
  • la collation
  • sympa le repas
  • Flight pictures #44
  • Flight pictures #45
  • Flight pictures #46
  • Flight pictures #47
  • En croisière au FL410 :)
  • notre repas.
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4 contacts

Find the best way to contact your airline.

Sales

Phone: 36 54 (0,34 euro / min)

Is it working? 9 positiv votes 14 negativ votes
Updated on 21 April 2015 | Report a problem

View in Google Maps

Headquarters  France

45 rue de Paris
95747 Roissy
France
Phone: +33 (0)1 41 56 78 00
Fax: +33 (0)1 41 56 70 29

Is it working? 15 positiv votes 45 negativ votes
Updated on 22 November 2015 | Report a problem

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