Frustrated

Review of Coo about the flight Air Canada between New York Jfk and Beijing Capital on 05/09/2018 in Economy
Coo AC / ACA JFK / PEK

I had read bad reviews but bought tour package So called Affordable World, bout trying get seated together, told cost to pick seat, ok so got seats together, called To get known traveler number added said they do at airport, uummm usually TSA wants 72 hours so im thinking ok mayb new policy, we have Economy seats, give passport and Nexxus card, She says "we only add TSA Pre if you are business class or above", why wpuld my seat price determine my security clearance right to use it, The line is sooo long & im HOT, so not looking good, im trying not have bad experience but its happening. At this moment, I cant get pass not being able to use my right to TSA pre access.... Air China was our only flight option out of JFK with that package

General
Overall rating
1 / 5
Value (price + quality)
1 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
1 / 5
On board
Comfort
1 / 5
Costumer service
1 / 5
Your opinion of security
1 / 5
Food
1 / 5
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By Coo, about Air Canada, , via its phone
Posted online by admin, on 5 September 2018, view original version
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