Air Canada

91 reviews - - Updated 19 hours ago
AC / ACA
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91 traveler reviews

Overall rating

3,45 / 5
3.45 stars over 5 - Based on 55 customers reviews
5 stars
24%
4
33%
3
22%
2
9%
1
13%

Ranking

31

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Ratings summary

Value (price + quality) 3,29 / 5
Comfort 3,33 / 5
Costumer service 3,32 / 5
Your opinion of security 3,91 / 5
Food 2,83 / 5
Management of luggage 3,63 / 5
Comfort 3,33 / 5
Detailed ratings »

Opinions about Air Canada

Author Title Rating
Daniel H. Bonin Enjoyable flight onboard an Embraer 5/5
JSB Oh No! (Air) Canada! 1/5
gbenoit Pleasant Flight with a Canadian Accent. 4/5
Opinions about Air Canada

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Oh No! (Air) Canada!



We have flown all over the world. We've flown on third-world country airlines. After our recent, and certainly last, encounter with Air Canada both...

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Economy BNA - LGW 09/2016
JSB

Good Flight.



This flight to Chicago began with a one-hour delay, which was unpleasant.

Boarding was fast, and they respected priority.

The seats were comfortable and the individual in-flight entertainment on the short-haul network was nice.

They served us a beverage, the crew was professional and the landing was smooth, though the one-hour delay wasn't made up for, only negative point.

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Economy plus YUL - ORD 07/2016
voyageur

Short Interior Flight.



Correspondence flight from Montreal after flying in from Paris. Customs was pretty fast for the people on the correspondence flight. Baggage claim...

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Economy YUL - YQB 06/2016 2 reactions 18 views
gbenoit

Pleasant Flight with a Canadian Accent.



Departure and arrival were on time for this flight. Check in and boarding were fast and efficient. The flight crew was available and helpful. The...

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Economy CDG - YUL 06/2016 4 reactions 59 views
gbenoit

Excellent flight



Very good flight. Boarding was on time. The staff was pleasant and efficient. A very high-quality flight: comfortable with a number of new movies...

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Economy FRA - YUL 10/2015 2 reactions 152 views
voyageur

Calm night flight above the Atlantic



In the economy class, as usual, the leg room is small. We were provided with pillars and blankets. The entertainment was very good, as everyone had a small screen in front of him/her, with a large choice of music, films, documentaries, etc.

The sound was unfortunately not the best and it was sometimes difficult to understand the dialogues in films. The dinner was ok, but the breakfast was disappointing, only a small muffin and a tea/coffee.

I would have expected bread, honey, butter, etc. The air temperature was a litte bit cold. I flew several times with Air Canada and I think it is a good company, although not the best.

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Economy YUL - GVA 09/2015
SPP

Pleasant flight above Canada



I flew from Vancouver to Toronto, which last about 4.30 hours.

The seat was OK, let's say, typical for today's economic class: the room was just the minimum. The entertainment was very good, with lots of films, documentaries, series, games, and so on.

The only problem is that the sound is not enough loud and sometimes, it is difficult to understand the dialogues (in the films). Drinks are free, but you have to pay for the food.

The flight was pleasant and I noticed that the crew avoided a thunderstorm so that we had nearly no turbulences. Everything was fine with the luggage, nothing got lost.

I was just surprised that some flight attendants did not speak French, which is actually an official language in Canada.

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Economy YVR - YYZ 08/2015
SPP

Plan time at Montreal airport !



As my connecting flight from Geneva (Air Canada as well) had 3 hours delay, I missed my planned flight from Montreal to Vancouver. I immediately got a new ticket to Vancouver and a voucher of 10 CAN $ for a meal on the plane (because you have to pay for meals in intern flights!).

The problem was the airport. The customs was very very slow and the airport personal unfriendly. I was very surprised, as the people from Québec are used to being very nice. I nearly missed my connecting flight, because the indications for the gates were bad...

On the plane, there was entertainment (films, music, games, etc.) and we got free some beverages, but it took a long time to be served. There was neither a pillow nor a blanket. To sum up: the flight itself was OK but I was very disappointed of the Montréal airport.

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Economy YUL - YVR 08/2015
SPP

Delay but good service



I flew from Geneva to Montréal with Air Canada. There was unfortunately 3 hours delay, but they didn't tell the reason. Later, I knew that there had been a storm in Canada and the incoming flight from Montréal to Geneva had been delayed.

Anyways, Air Canada provided us with a voucher to have a lunch at the airport in Geneva. On the plane, the entertainment was good with a large choice of films. The meal was good and without additional costs I received a special menu, as asked in my booking.

As I had a connecting flight, which I missed in Montréal, Air Canada provided me with a new ticket and another voucher for a meal in the intercanadian flight (where you have to pay for food). There was however a negative point which has nothing to do with Air Canada: the customs in Montréal is extremely slow and the airport personal mostly unfriendly, which is very unusual in Québec.

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Economy GVA - YUL 08/2015 1 views
SPP

54 travelers pictures

Discover your next flight in pictures

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  • Noix et vin blanc après le départ
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  • Écran individuel sur b773
  • Repas principal
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  • Repas chaud (poulet ici, ou pâtes) il faut ajouter la boisson fraiche
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  • L'écran individuel
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  • Le levé du soleil
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  • Boeing 777-300ER
  • Aéroport de Whitehorse lors de l'arrivée
  • L'avion ! Embraer ERJ190
  • Le dîner Et son célèbre chicken or pasta
  • Appareil Embraer 175 (Air Canada Express)
  • Petit déjeuner
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  • Les rocheuses Canadiennes lors de la descente vers Whitehorse.
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  • Départ de San Salvador (Bahamas)
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  • Au départ de Montréal
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  • Encas avec boisson
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  • Nouvel IFE
  • Au départ de CDG, porte A39
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  • Les imposants moteurs
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  • L'arrivée à Paris
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5 contacts

Find the best way to contact your airline.

Lost luggage  France

Services bagages
S.E.P.T.
11 rue Tronchet
CS 60021
75378 Paris Cedex 08
France
Phone: +33 (0)1 41 58 75 17
Fax: +33 (0)1 44 62 84 85
Online

Is it working? 0 positiv votes 0 negativ votes
Updated on 17 October 2015 | Report a problem

Reservation  France

Aéroport Charles de Gaulle - Billetterie Air Canada
Terminal 2A porte 5
95716 Roissy
France
Phone: 0825 880 881 (0.15€ /mn)

Is it working? 2 positiv votes 0 negativ votes
Updated on 7 May 2014 | Report a problem

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