Air Canada

113 reviews - - Updated 21 hours ago
AC / ACA

Frustrated



I had read bad reviews but bought tour package So called Affordable World, bout trying get seated together, told cost to pick seat, ok so got seats together, called To get known traveler number added said they do at airport, uummm usually TSA wants 72 hours so im thinking ok mayb new policy, we have Economy seats, give passport and Nexxus card, She says "we only add TSA Pre if you are business class or above", why wpuld my seat price determine my security clearance right to use it, The line is sooo long & im HOT, so not looking good, im trying not have bad experience but its happening. At this moment, I cant get pass not being able to use my right to TSA pre access.... Air China was our only flight option out of JFK with that package

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Economy JFK - PEK 09/2018
Coo

Oh No! (Air) Canada!



We have flown all over the world. We've flown on third-world country airlines. After our recent, and certainly last, encounter with Air Canada both...

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Economy BNA - LGW More than 2 years
JSB

As Often, a Good Flight.



Check in was carried out by a friendly and professional staff. Boarding and takeoff were on time, the seat was comfortable and they served a...

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Economy plus ORD - YUL More than 2 years
voyageur

Good Flight.



This flight to Chicago began with a one-hour delay, which was unpleasant.

Boarding was fast, and they respected priority.

The seats were comfortable and the individual in-flight entertainment on the short-haul network was nice.

They served us a beverage, the crew was professional and the landing was smooth, though the one-hour delay wasn't made up for, only negative point.

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Economy plus YUL - ORD More than 2 years
voyageur

Short Interior Flight.



Correspondence flight from Montreal after flying in from Paris. Customs was pretty fast for the people on the correspondence flight. Baggage claim...

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Economy YUL - YQB More than 2 years 5 reactions 18 views
gbenoit

Pleasant Flight with a Canadian Accent.



Departure and arrival were on time for this flight. Check in and boarding were fast and efficient. The flight crew was available and helpful. The...

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Economy CDG - YUL More than 2 years 6 reactions 59 views
gbenoit

Excellent flight



Very good flight. Boarding was on time. The staff was pleasant and efficient. A very high-quality flight: comfortable with a number of new movies...

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Economy FRA - YUL More than 3 years 2 reactions 152 views
voyageur

Calm night flight above the Atlantic



In the economy class, as usual, the leg room is small. We were provided with pillars and blankets. The entertainment was very good, as everyone had a small screen in front of him/her, with a large choice of music, films, documentaries, etc.

The sound was unfortunately not the best and it was sometimes difficult to understand the dialogues in films. The dinner was ok, but the breakfast was disappointing, only a small muffin and a tea/coffee.

I would have expected bread, honey, butter, etc. The air temperature was a litte bit cold. I flew several times with Air Canada and I think it is a good company, although not the best.

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Economy YUL - GVA More than 3 years
SPP

Pleasant flight above Canada



I flew from Vancouver to Toronto, which last about 4.30 hours.

The seat was OK, let's say, typical for today's economic class: the room was just the minimum. The entertainment was very good, with lots of films, documentaries, series, games, and so on.

The only problem is that the sound is not enough loud and sometimes, it is difficult to understand the dialogues (in the films). Drinks are free, but you have to pay for the food.

The flight was pleasant and I noticed that the crew avoided a thunderstorm so that we had nearly no turbulences. Everything was fine with the luggage, nothing got lost.

I was just surprised that some flight attendants did not speak French, which is actually an official language in Canada.

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Economy YVR - YYZ More than 3 years
SPP

Plan time at Montreal airport !



As my connecting flight from Geneva (Air Canada as well) had 3 hours delay, I missed my planned flight from Montreal to Vancouver. I immediately got a new ticket to Vancouver and a voucher of 10 CAN $ for a meal on the plane (because you have to pay for meals in intern flights!).

The problem was the airport. The customs was very very slow and the airport personal unfriendly. I was very surprised, as the people from Québec are used to being very nice. I nearly missed my connecting flight, because the indications for the gates were bad...

On the plane, there was entertainment (films, music, games, etc.) and we got free some beverages, but it took a long time to be served. There was neither a pillow nor a blanket. To sum up: the flight itself was OK but I was very disappointed of the Montréal airport.

Read more about « Plan time at Montreal... »
Economy YUL - YVR More than 3 years
SPP
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113 traveler reviews

Overall rating

3,17 / 5
3.17 stars over 5 - Based on 35 customers reviews
5 stars
11%
4
43%
3
17%
2
9%
1
20%

Ranking

30

Compare

Ratings summary

Value (price + quality) 3,17 / 5
Comfort 3,11 / 5
Costumer service 3,23 / 5
Your opinion of security 3,56 / 5
Food 2,73 / 5
Management of luggage 3,49 / 5
Comfort 3,11 / 5
Detailed ratings »

Opinions about Air Canada

Author Title Rating
Coo Frustrated 1/5
Opinions about Air Canada

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54 travelers pictures

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  • Appareil Embraer 175 (Air Canada Express)
  • Les rocheuses Canadiennes lors de la descente vers Whitehorse.
  • Noix et vin blanc après le départ
  • Flight pictures #4
  • Flight pictures #5
  • Flight pictures #6
  • Flight pictures #7
  • Le dîner Et son célèbre chicken or pasta
  • Flight pictures #9
  • Flight pictures #10
  • L'écran individuel
  • Flight pictures #12
  • Flight pictures #13
  • Encas avec boisson
  • Flight pictures #15
  • Flight pictures #16
  • Flight pictures #17
  • Repas principal
  • Boeing 777-300ER
  • Flight pictures #20
  • Nouvel IFE
  • L'arrivée à Paris
  • Décollage à l'aéroport YUL (Montréal-Trudeau)
  • L'avion ! Embraer ERJ190
  • Le Canada sous la neige
  • Flight pictures #26
  • Écran individuel sur b773
  • Flight pictures #28
  • Collation chaude
  • Flight pictures #30
  • Au départ de Montréal
  • Flight pictures #32
  • Départ de San Salvador (Bahamas)
  • Au départ de CDG, porte A39
  • Vue depuis l'avion
  • Flight pictures #36
  • Petit déjeuner
  • Flight pictures #38
  • Flight pictures #39
  • Flight pictures #40
  • Les imposants moteurs
  • Flight pictures #42
  • Repas chaud (poulet ici, ou pâtes) il faut ajouter la boisson fraiche
  • Flight pictures #44
  • Flight pictures #45
  • Flight pictures #46
  • Flight pictures #47
  • Flight pictures #48
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5 contacts

Find the best way to contact your airline.

Lost luggage  France

Services bagages
S.E.P.T.
11 rue Tronchet
CS 60021
75378 Paris Cedex 08
France
Phone: +33 (0)1 41 58 75 17
Fax: +33 (0)1 44 62 84 85
Online

Is it working? 0 positiv votes 0 negativ votes
Updated on 17 October 2015 | Report a problem

Reservation  France

Aéroport Charles de Gaulle - Billetterie Air Canada
Terminal 2A porte 5
95716 Roissy
France
Phone: 0825 880 881 (0.15€ /mn)

Is it working? 2 positiv votes 0 negativ votes
Updated on 7 May 2014 | Report a problem

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