When you get the feeling you're a nuisance to the cabin crew... Air Berlin's planes are well-equipped and offer plenty of space.
They're comfortable in economy class.
However, the cabin crew are appalling.
I've never felt so badly due to how I've been spoken too.
I felt as if I didn't have the right to be there, and that if I could just stop breathing that would suit them fine.
Additionally, the ground staff are nowhere to be seen and are therefore unable to help when you lose your suitcase at arrival.
You're just left to wait. Few excuses were offered, and there was no reimbursement in advance for emergency purchases.
This was my first and last time using this airline.
General Overall rating
1 / 5
Value (price + quality)
2 / 5
On the ground Check-in and boarding
1 / 5
Management of luggage
1 / 5
On board Comfort
4 / 5
Costumer service
1 / 5
Your opinion of security
4 / 5
Food
4 / 5