We were victims of overbooking by the airline and my husband and I were separated: one took the last place on this flight and the other was offered a flight with a stopover in Berlin that would arrive at the destination at 10:30 p.m. (instead of 10:40 a.m.)—thus almost 12 hours afterwards. It took some tough negotiations for them to accept to put me on the following direct flight at the price of another victim, as this flight was already more than full…. These practices are shameful and the compensation is usually below the damages suffered.
Not considering this small detail, the flight went well. The crew in the plane was friendly, but they spill coffee very easily. The sandwich had no taste.
The level of comfort of the flight was normal.
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