Worst airline ever

Review of Kay89 about the flight American Airlines between New York Ny/Newark Inl and Charlotte on 27/05/2018 in Economy
Kay89 AA / AAL EWR / CLT

American Airlines is LITERALLY THE WORST airline I've ever flown. My 5:00 a.m. flight to Charlotte was delayed a little over an hour, because the AC was broken, after we were told it would take 10-15 min to fix. We then missed our connecting flight from Charlotte to New Orleans and the next one was almost FOUR HOURS later. We had paid extra to have seats next to each other and in preferred seating and when we got off the plane and had to get new boarding passes we were basically told too bad nothing they can do about it. When we arrived to New Orleans EVERYTHING in my bag was damp and all my clothes had to be put in the dryer.... But i had NOTHING in my bag that could've leaked. On the way back, we had a layover in Chicago of an hour until our connecting flight to Newark. 40 minutes before our flight we found out we're delayed an hour. Im sure 500 other things will go wrong before we evenget back to Jersey. First and LAST time i ever fly American Airlines. Literally the worst flying experience of my life, and I once flew Spirit which is basically a clown car so that says a lot. Get it together AA, you suck.

Overall rating
1 / 5
Value (price + quality)
1 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
1 / 5
On board
1 / 5
Costumer service
1 / 5
Your opinion of security
4 / 5
1 / 5
Was this review helpful?
By Kay89, about American Airlines, , close to Watertown, Wisconsin, United States, via its phone
Posted online by admin, on 2 June 2018, view original version
Flag this review

Are you a representative of American Airlines and would like to reply to this review or be notified by email when reviews are published about your airline company? Please contact us!

Add a comment

Read American Airlines reviews