Great company!

Review of dzac about the flight American Airlines between New York Jfk and London Heathrow on 16/07/2015 in Economy
dzac AA / AAL JFK / LHR
Note: This review is about an experience that happened more than 3 years ago.

The check-in was at terminals, which was not really practical. Then, once the luggage tag was printed, you then went to the counter to check the luggage and the staff there was really unpleasant.

Passage through security was fast thanks to new security checkpoints that took less than 5 seconds per passenger.

Fluid boarding and an introduction to the new 777-300ER which is less than a year old.

The flight crew was hands-on (very efficient), the seats had good pitch and even better inclination. The adjustable headrest was great.

There were more than 200 films in all languages and around 30 in French.

As for the food, the main course was mediocre. The problem was that the pasta sauce was thick and had a "special" taste. The rest was okay.
Soft blanket and nice pillow.
We arrived in London on time.

Overall rating
5 / 5
Value (price + quality)
5 / 5
On the ground
Check-in and boarding
2 / 5
Management of luggage
4 / 5
On board
5 / 5
Costumer service
5 / 5
Your opinion of security
5 / 5
3 / 5

Flight pictures

All the pictures (5) »
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By dzac, about American Airlines, , close to Haguenau, Alsace, France, via its phone
Posted online by HappyFlight, on 11 August 2015
This review has been read 236 times
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This review is also available in French.

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  • Flight pictures #1
  • Pitch pour 1m80
  • Flight pictures #3
  • Prise pour recharger son téléphone/ordinateur/tablette ..
  • Flight pictures #5

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