Great

Review of cefra about the flight American Airlines between New York Jfk and London Heathrow on 16/08/2014 in Economy
cefra AA / AAL JFK / LHR
Note: This review is about an experience that happened more than 3 years ago.

Hello,

To return to Europe from the USA, we chose to take American Airlines. Honestly, everything you read about this airline on the internet is very negative.
On the departure flight, we had a bird that wasn't that recent but at least it took us where we were going and that's what's important.

On the return flight, surprise: a brand new bird, a freshly painted B777-300 ER. The interior was great, with all-new screens that were the most recent generation. The flight attendants were more than friendly and the food was edible (it's still airline food, you can't really expect gourmet meals). Takeoff and landing were smooth and on time. In short, the best.

American Airlines is an airline like any other, admittedly the planes it uses on its less-frequented rouges are not that recent, but on the major routes, the planes are brand new with impeccable service.

Last comment, the luggage arrived in perfect shape, no problems.

Recommended.

General
Overall rating
5 / 5
Value (price + quality)
5 / 5
On the ground
Check-in and boarding
5 / 5
Management of luggage
3 / 5
On board
Comfort
4 / 5
Costumer service
5 / 5
Your opinion of security
5 / 5
Food
3 / 5
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By cefra, about American Airlines, , close to France
Posted online by HappyFlight, on 29 August 2014
This review has been read 222 times
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