American Airlines

189 reviews - - Updated 7 hours ago
AA / AAL

Worst airline ever



American Airlines is LITERALLY THE WORST airline I've ever flown. My 5:00 a.m. flight to Charlotte was delayed a little over an hour, because the AC...

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Economy EWR - CLT 05/2018
Kay89

Worst Airline Ever



I know this is not about the flight. I will say the seats were comfortable. I'm 6 foot even so the leg room wasn't the best but entertainment on the...

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Economy DCA - SJC 08/2016
RandB_21

Canceled flight



The airline canceled the flight at 7:45 pm the night before. The flight was supposed to leave at 11 am the next morning and the airline didn't offer any alternative solutions. There were 3 minor children who had to take the flight, so we had to go to the airport very early and found ourselves in a four-hour line before finally being taken care of. The departure was 24 hours later with another delay that made us miss the connecting flight.
AVOID AA, they are completely unreliable.

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Economy CDG - CLT More than 2 years 41 views
Hpo

Shamefully dirty airline



The plane was shockingly dirty. My seat was covered with suspect marks. I called the stewardess, who was too disgusted to clean it herself. She...

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Business CUN - PHL More than 2 years 17 reactions 310 views
ChristineBravo7

Great company!



The check-in was at terminals, which was not really practical. Then, once the luggage tag was printed, you then went to the counter to check the...

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Economy JFK - LHR More than 3 years 3 reactions 236 views
dzac

Good



We traveled with American Airlines (at the bottom of our tickets it said British Airways, they must have a partnership) from CDG to JFK. Boarding and takeoff were on time. On the whole the staff was pleasant. The on-board entertainment was limited to several common screens with so-so movies.
The meals they served were good.

The cabin was a little old but what bothered me the most was the space available! When you have a flight that's 8 hours and 30 minutes you expect a minimum of comfort and I was very disappointed. We were very tightly packed and had very little legroom. The flight seemed endless to me. Otherwise the rest of it seemed OK overall.

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Economy CDG - JFK More than 3 years 3 reactions 106 views
gox54

An excellent airline



Departure from London was on time and we found the plane pretty new with touchscreens and a moon light (a soft light that is colored blue or red...

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Economy LHR - JFK More than 3 years 2 reactions 207 views
dzac

A great flight



A very pleasant flight. Check-in was flawless. The crew was very nice and really fun. When we arrived in, the pilot invited us into the cabin. We...

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Economy CDG - MIA More than 3 years 11 reactions 267 views
Tartofraises

New A319, left ahead of schedule, WiFi on board…



A pleasant stopover at Dallas Airport, then it was time to set off on the one hour fifty-five minute flight to Atlanta. The plane was a new one, an...

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Economy DFW - ATL More than 3 years 5 reactions 102 views
Pillowa

A trip in time



The 767-300 parked on the tarmac at Roissy 2 had a new exterior. Unfortunately, the interior hadn't changed any since Julio sang about it. Despite...

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Economy CDG - MIA More than 3 years 6 reactions 327 views
mahanoro
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189 traveler reviews

Overall rating

2,48 / 5
2.48 stars over 5 - Based on 46 customers reviews
5 stars
2%
4
37%
3
9%
2
11%
1
41%

Ranking

54

Compare

Ratings summary

Value (price + quality) 2,67 / 5
Comfort 2,67 / 5
Costumer service 2,64 / 5
Your opinion of security 3,34 / 5
Food 2,41 / 5
Management of luggage 3,12 / 5
Comfort 2,67 / 5
Detailed ratings »

Opinions about American Airlines

Author Title Rating
Kay89 Worst airline ever 1/5
Opinions about American Airlines

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135 travelers pictures

Discover your next flight in pictures

  • Flight pictures #1
  • Atterrissage
  • Flight pictures #3
  • Flight pictures #4
  • Aéroport de Saint-Martin
  • L'espace entre les jambes confortable.
  • Au revoir Miami!!
  • Flight pictures #8
  • Boisson en vol
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  • Flight pictures #12
  • Après c'est à nous !
  • Flight pictures #14
  • Repas offert
  • Flight pictures #16
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  • Offre gratuite d'une boisson froide non alcolisée de type soft drink, de thé ou de café. Alcool et...
  • Flight pictures #19
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  • Roulage.
  • Mood light :)
  • Flight pictures #23
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  • Ecrans de bonne taille
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  • Le dîner
  • Flight pictures #33
  • Apéritif
  • Le repas
  • Prise pour recharger son téléphone/ordinateur/tablette ..
  • Flight pictures #37
  • Boisson fétiche
  • Notre B767
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  • Flexion jambière sans extension
  • Flight pictures #46
  • Flight pictures #47
  • Bonjour Paris!
  • Ma petite chérie au poste de pilotage à Miami
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6 contacts

Find the best way to contact your airline.

Reservation  France

Réservation / programme fidélité / assistance technique
Phone: 0826 460 950 (0,15€/min)

Is it working? 8 positiv votes 5 negativ votes
Updated on 27 February 2016 | Report a problem

Reservation

Etats-Unis ou Canada - Réservation / programme fidélité / assistance technique
Phone: +1-800-433-7300 (en anglais)

Is it working? 1 positiv votes 2 negativ votes
Updated on 16 August 2015 | Report a problem

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