American Airlines

189 reviews - - Updated 12 hours ago
AA / AAL

Worst airline ever



American Airlines is LITERALLY THE WORST airline I've ever flown. My 5:00 a.m. flight to Charlotte was delayed a little over an hour, because the AC...

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Economy EWR - CLT 05/2018
Kay89

Worst Airline Ever



I know this is not about the flight. I will say the seats were comfortable. I'm 6 foot even so the leg room wasn't the best but entertainment on the...

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Economy DCA - SJC More than 2 years
RandB_21

Canceled flight



The airline canceled the flight at 7:45 pm the night before. The flight was supposed to leave at 11 am the next morning and the airline didn't offer any alternative solutions. There were 3 minor children who had to take the flight, so we had to go to the airport very early and found ourselves in a four-hour line before finally being taken care of. The departure was 24 hours later with another delay that made us miss the connecting flight.
AVOID AA, they are completely unreliable.

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Economy CDG - CLT More than 3 years 41 views
Hpo

Shamefully dirty airline



The plane was shockingly dirty. My seat was covered with suspect marks. I called the stewardess, who was too disgusted to clean it herself. She...

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Business CUN - PHL More than 3 years 17 reactions 310 views
ChristineBravo7

Great company!



The check-in was at terminals, which was not really practical. Then, once the luggage tag was printed, you then went to the counter to check the...

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Economy JFK - LHR More than 3 years 3 reactions 236 views
dzac

Good



We traveled with American Airlines (at the bottom of our tickets it said British Airways, they must have a partnership) from CDG to JFK. Boarding and takeoff were on time. On the whole the staff was pleasant. The on-board entertainment was limited to several common screens with so-so movies.
The meals they served were good.

The cabin was a little old but what bothered me the most was the space available! When you have a flight that's 8 hours and 30 minutes you expect a minimum of comfort and I was very disappointed. We were very tightly packed and had very little legroom. The flight seemed endless to me. Otherwise the rest of it seemed OK overall.

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Economy CDG - JFK More than 3 years 3 reactions 106 views
gox54

An excellent airline



Departure from London was on time and we found the plane pretty new with touchscreens and a moon light (a soft light that is colored blue or red...

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Economy LHR - JFK More than 3 years 2 reactions 207 views
dzac

A great flight



A very pleasant flight. Check-in was flawless. The crew was very nice and really fun. When we arrived in, the pilot invited us into the cabin. We...

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Economy CDG - MIA More than 3 years 11 reactions 267 views
Tartofraises

New A319, left ahead of schedule, WiFi on board…



A pleasant stopover at Dallas Airport, then it was time to set off on the one hour fifty-five minute flight to Atlanta. The plane was a new one, an...

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Economy DFW - ATL More than 3 years 5 reactions 102 views
Pillowa

A trip in time



The 767-300 parked on the tarmac at Roissy 2 had a new exterior. Unfortunately, the interior hadn't changed any since Julio sang about it. Despite...

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Economy CDG - MIA More than 3 years 6 reactions 327 views
mahanoro
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189 traveler reviews

Overall rating

2,55 / 5
2.55 stars over 5 - Based on 40 customers reviews
5 stars
3%
4
40%
3
8%
2
10%
1
40%

Ranking

52

Compare

Ratings summary

Value (price + quality) 2,75 / 5
Comfort 2,76 / 5
Costumer service 2,68 / 5
Your opinion of security 3,39 / 5
Food 2,38 / 5
Management of luggage 3,05 / 5
Comfort 2,76 / 5
Detailed ratings »

Opinions about American Airlines

Author Title Rating
Kay89 Worst airline ever 1/5
Opinions about American Airlines

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135 travelers pictures

Discover your next flight in pictures

  • Le Snack, jus de pomme et assortiment de gâteaux apéritifs.
  • A l’intérieur...
  • Flight pictures #3
  • les consignes de sécurité
  • Flight pictures #5
  • Mood light :)
  • Flight pictures #7
  • DOS DU SIÈGE DU PASSAGER DEVANT MOI
  • GEOVISION
  • Flight pictures #10
  • Flight pictures #11
  • Décollage avec vue imprenable sur Las Vegas
  • Le plat
  • Flight pictures #14
  • Cabine MCE (main cabin extra)
  • Flight pictures #16
  • Flight pictures #17
  • Aéroport de Saint-Martin
  • L'espace entre les jambes confortable.
  • Repas offert
  • Pitch pour 1m80
  • Rafraîchissement
  • Flight pictures #23
  • Au revoir Miami!!
  • Flight pictures #25
  • Flight pictures #26
  • Bye Bye les USA...
  • Flight pictures #28
  • Petit dej' by American Airline
  • Bonjour Paris!
  • Flight pictures #31
  • Flight pictures #32
  • Décollage imminent
  • Flight pictures #34
  • Flight pictures #35
  • Flight pictures #36
  • Flight pictures #37
  • Soleil au dessus le la Louisianne
  • À table…
  • Flight pictures #40
  • Flight pictures #41
  • Flight pictures #42
  • Flight pictures #43
  • Un IFE dernier cri. Ecran tactile très réactif. Navigation de type Ipad. Cerise sur le gateau...
  • Apéritif
  • Flight pictures #46
  • Flight pictures #47
  • Boisson fétiche
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6 contacts

Find the best way to contact your airline.

Reservation  France

Réservation / programme fidélité / assistance technique
Phone: 0826 460 950 (0,15€/min)

Is it working? 8 positiv votes 5 negativ votes
Updated on 27 February 2016 | Report a problem

Reservation

Etats-Unis ou Canada - Réservation / programme fidélité / assistance technique
Phone: +1-800-433-7300 (en anglais)

Is it working? 1 positiv votes 2 negativ votes
Updated on 16 August 2015 | Report a problem

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