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Attentive and efficient staff
After the cancellation of a Montpellier-Thessaloniki via Rome flight on Alitalia, we were able to we were able to find a last-minute replacement flight that left from Marseille to the same destination via Athens.
The crew was attentive, and the meal, while not haute cuisine, was much better than what some more expensive airlines offer.
We had to book seats far away from each other on the return flight, but even before we asked, the airline had fixed it so my wife and I could sit next to each other.
The seats were designed for this type of short flight.
Despite being shaken up by strong winds during the landing, touchdown was perfect. Bravo, pilot.
Easy boarding. Disembarkation was a little disorganized, but that was due mostly to the passengers' lack of manners. What's the point of running and throwing yourself at the doors when the corridor hasn't even been opened yet?
Lots of tolerance for luggage.
On time with no problems.