Aegean Airlines

128 reviews - - Updated 24 hours ago
A3 / AEE
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128 traveler reviews

Overall rating

3,91 / 5
3.91 stars over 5 - Based on 43 customers reviews
5 stars
50%
4
20%
3
11%
2
2%
1
16%

Ranking

5

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Ratings summary

Value (price + quality) 3,79 / 5
Comfort 3,69 / 5
Costumer service 3,98 / 5
Your opinion of security 4 / 5
Food 3,59 / 5
Management of luggage 3,63 / 5
Comfort 3,69 / 5
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Very Good Flight.



The Greek airline that is on a roll!

The plane was well-maintained and clean and the crew was cheerful.

Flawless punctuality and service.

There was an impression of safety as well as good baggage handling.

Good in-flight meals.

Read more about « Very Good Flight. »
Economy CDG - JTR More than 3 years
bob8935

Impeccable.



A very good flight, hot meal served on board and a charming flight crew.

Video program and plane's progress were shown on a screen.

The plane was an obviously recent Airbus 320 with enough legroom.

Read more about « Impeccable. »
Economy CDG - RHO More than 2 years 1 views
Joël75

A perfect connecting flight.



In addition to the flight itself, which was efficient, reliable and on time, Aegean should be commended on how well they handled the connections: the luggage was perfectly managed despite a short wait time, the call center provided lots of information, etc.

The Athens-Heraklion flight is very short (25 minutes for the flight, outside of takeoff and landing), but was perfectly on time despite boarding having been delayed due to a few late passengers, all with a smile and a satisfying snack.

There was no screen on the plane, which was a little older, but which wasn't really a problem.

The landing at Heraklion was a little complicated but the pilots managed it very well, which earned them applause from the whole cabin (this is not common on Aegean, since out of 7 flights it was the first time I saw it happen.).

In short, excellent service as usual.

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Economy ATH - HER More than 2 years
alexalf

Excellent flight except for a few incidents



A very standard and very satisfactory flight on Aegean: it wason time (very important for assuring that we would be on time for our connection), hot meal, clean cabin, Geovision and flight attendants who were very cheerful and welcoming even though they had to deal with problems such as very strong turbulence and a sick passenger.

However, we did have an unpleasant experience boarding, especially because the premium lines weren't identified, the passengers were sometimes noisy and the cabin temperature was a little hot. Not that I'm criticizing the airline, which provides excellent service in Europe.

It's also noticeable how much the progress they've made with French: people at Aegean's call center now speak it perfectly and the announcements are also now made in a French. It's true that they're recordings, but at least they are there.

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Economy CDG - ATH More than 2 years 4 reactions 3 views
alexalf

A vacation in Crete



We left from terminal 3 at Roissy CDG.

This flight went by perfectly:
- It was punctual.
- The flight crew was friendly.
- A meal was included in the flight.
- There was enough legroom + footrests.
- In-flight information was provided on a retractable screen.
- The landing was carried out perfectly.
- Basic magazines provided.

Read more about « A vacation in Crete »
Economy CDG - HER More than 3 years 1 reactions 11 views
Barroux

A pleasant surprise



I was expecting a classic low-cost airline, i.e., nonexistent service and flight attendants as cheerful-looking as bulldogs.

Contrary to my expectations, the cabin crew was smiling and very pleasant. We were served a meal during the flight. They even met the special request about the menu that I made. The size of the seats was very nice.

In short, a very nice flight.
Competition with another Nantes-based company (Transavia) might be prompting this good service.

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Economy HER - NTE More than 3 years 26 views
scoubidou

A good flight but it could have been better



The seats were comfortable and there was enough legroom. There was a television but it was just to show us where we were on a map.

We had some lunch, which was simple and good. The takeoff was normal. As for the landing, even though there were low clouds the contact with the ground was very smooth. The temperature in the plane was good.

The check-in was very long. We had to stand and wait for twenty minutes before boarding the plane. We were allowed to bring 33 pounds of luggage. The cabin crew was pleasant. We arrived in Athens on time.

The only problem was the placement of the passengers: there were four of us and none of us were next to each other, and the same was true for several other families.

Read more about « A good flight but it could... »
Economy NTE - ATH More than 3 years 32 views
titi123

Feel flight



I was on an Aegean flight. It was wonderful. The services were awesome, the A320 was new. The flight attendants were friendly too. Also there was an...

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Economy LED - ATH More than 3 years 9 views
Dmitrii

A more than perfect flight.



Despite a check-in in Heraklion that was admittedly clear but somewhat unpleasant, we had the excellent surprise of boarding early, without priority...

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Economy HER - CDG More than 3 years 6 reactions 238 views
alexalf

An excellent flight



A flight on Aegean reserved through the internet (their site is well-designed) for a price of about €130/person. Note that Aegean's phone service is...

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Economy CDG - HER More than 3 years 11 reactions 219 views
alexalf

26 travelers pictures

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3 contacts

Find the best way to contact your airline.

Sales  Greece

Phone: 801 11 20000
Fax: +30 210 626 1941

Is it working? 7 positiv votes 0 negativ votes
Updated on 21 April 2018 | Report a problem

In France

Phone: +33 (0)1 70 03 13 23

Is it working? 9 positiv votes 3 negativ votes
Updated on 23 August 2018 | Report a problem

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