Dont fly with this airline!

Review of Shahy about the flight Aegean Airlines between Stockholm Arlanda and Cairo on 02/06/2016 in Economy
Shahy A3 / AEE ARN / CAI
Note: This review is about an experience that happened more than 2 years ago.

I will never ever fly with you again! I lost my baggages on my way to Cairo, 3 days later I got a text that my baggages arrived.

When I got to the airport a women was supposed to help me find my baggages. First of all she was very very rude! To all the costumers! I had to look for the baggages on my own, and they wanted me to pay for a license to enter the storage!

You destroy my baggages, I have to wait 2-3 days for my baggages to arrive I have to pay to enter the storage! And finally after 5 hours when I finally found my baggages they were broken but I couldn't make a complaint because she refused!

This was very unprofessional! This is the last time I will ever fly with you ! She told me if I didnt like the way she talked or the service I could call the police!

I have never seen so bad service before and that women who is supposed to be the manger is the worst kind of person you could ever give that position to!

She was on fb instead of helping people telling them to email you on their own instead of helping the costumers ! I will tell everyone about your poor service so no one will fly with you ever again!

Overall rating
1 / 5
Value (price + quality)
1 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
1 / 5
On board
1 / 5
Costumer service
1 / 5
Your opinion of security
1 / 5
1 / 5
Was this review helpful?
By Shahy, about Aegean Airlines, , via its phone
Posted online by Nicolas, on 28 June 2016, view original version
This review has been read 2 times
Flag this review

Are you a representative of Aegean Airlines and would like to reply to this review or be notified by email when reviews are published about your airline company? Please contact us!

Add a comment

Read Aegean Airlines reviews