Aegean Airlines

122 reviews - - Updated 3 hours ago
A3 / AEE

Lost baggage and refused refund after death certificate supplied

I flew from Heathrow to Larnaca and back in October 2017. On my return Aegean airline lost my luggage. I waited four weeks before I had to chase...

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Economy LHR - LCA New

The worst airline we have ever encountered!

We had a connecting flight from Athens to Milos and halfway on the plane, we were told that the flight needed to return back to Athens because of...

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Economy ATH - MLO 08/2017 4 reactions

A pleasant surprise

Didnt expect that much, as heard mixed reviews.

Well was proven totally wrong! A good welcome when boarding followed by pre-flights fizz.

For a short flight, was offered to hot choiches for a main course. Unvortunately I chose the veal which was overcooked and chewy, but the rest of the offer was very good quality Greek food. After main course, a fine desert followed. A pleasant surprise was a Metaxa whcih ive never had before.

For a short haul internal european flight in business class, the seat pitch is the same as economy but have the advantage of the middle seat being blocked out, much as Swiss, LH BA do, so cannot complain about that as im used to that,

Throughout the journey the cabin crew were friendly and attentive and gave excellent service.

Would definately fly with them again.

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Business FRA - SKG 09/2017

Horrible Airlines

Airline stewardess was rude. I had two sweaters stolen out of my baggage and when I got to the hotel called to file a claim. They stated I couldn't since I had to do it immediately after I got off the plane with my luggage. Who checks their baggage immediately after getting off plane says, NOBODY!! I spoke with several customer reps who were straight up rude and even a manager.Nothing was resolved I was SOL. Do not fly with this airlines if you do not have to and at the least CHECK your baggage before leaving the airport. Their employee know they can steal because most people do not check them and they can't get in trouble. Very sad and bad experience and customer service.

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Economy HER - ATH 05/2016

Horrible airline

They asked me for a return ticket or they would deny my board while I'm being European citizen my destination being another European country. I have noticed them doing this with Eastern European citizens especially. There are better European airlines to fly inside europe who don't misstreat you due you're nationality. I would like to congratulate Aegean Airlines for violating my and European Schengen rights.
They pride of being an line state airline but except the free food and beverages and which the kosher meal was really boring on-board they are really just an low cost airline wich even more bad costumer support and you are even allowed only 8kg of hand baggage .

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Economy OTP - LHR 02/2017 12 reactions

Beware of theft on night flight!

In order to have a more fair review, I need to mention that Aegean Airline has good new air planes with neat & clean interiors, the service on board...

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Economy BEY - ATH 10/2016 8 reactions

Pleasant Flight, as Always.

We boarded the modern plane (TV and pretty much space, even for someone who is 6'2") on time, the flight attendants helped us put our luggage in the overhead compartments. We took off on time and the length of the flight was less than expected.

The breakfast was made up of a very good Greek specialty and plain yogurt with honey from a well-known Greek brand. Wide range of drinks.

As always, the information was provided in Greek and English, but also in German (for the safety instructions), by a charming flight crew.

The flight had no problems and wasn't too cold, with a French pilot (a first for us).
We arrived in Munich rested and ready for our next flight. Thank you, Aegean :)

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Economy plus HER - MUC 08/2016

Absolutely Perfect Flight.

Once again everything was flawless. Despite lots of confusion in the departure lounge in Rhodes (all of the passengers on two different flights, one for Lyon and the other for Linz, had to change flight in the room in 10 minutes), the flight took off and we arrived in Lyon 10 minutes ahead of schedule. Great flight without a single problem.

The crew as as friendly as they were helpful; we've been seeing more and more crew members who speak French on flights going to and from our area.

I was lucky enough to travel in the first seat, 1A, a seat usually reserved for business travelers and not vacationers. Lots and lots of legroom and a great view from the window during the trip.

This was by far the best flight of all the one's I've taken to date.
Bravo, Aegean Airlines.

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Economy RHO - LYS 07/2016

Dont fly with this airline!

I will never ever fly with you again! I lost my baggages on my way to Cairo, 3 days later I got a text that my baggages arrived. When I got to the...

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Economy ARN - CAI 06/2016 4 reactions 2 views

Very Good Flight.

The Greek airline that is on a roll!

The plane was well-maintained and clean and the crew was cheerful.

Flawless punctuality and service.

There was an impression of safety as well as good baggage handling.

Good in-flight meals.

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Economy CDG - JTR More than 2 years
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122 traveler reviews

Overall rating

3,98 / 5
3.98 stars over 5 - Based on 52 customers reviews
5 stars




Ratings summary

Value (price + quality) 3,88 / 5
Comfort 3,65 / 5
Costumer service 4 / 5
Your opinion of security 4,14 / 5
Food 3,63 / 5
Management of luggage 3,72 / 5
Comfort 3,65 / 5
Detailed ratings »

Opinions about Aegean Airlines

Author Title Rating
Elwatar Horrible airline 1/5
alexalf Excellent flight except for a few incidents 5/5
ramim Beware of theft on night flight! 1/5
Opinions about Aegean Airlines

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3 contacts

Find the best way to contact your airline.

Sales  Greece

Phone: 801 11 20000
Fax: +30 210 626 1941

Is it working? 6 positiv votes 0 negativ votes
Updated on 28 December 2016 | Report a problem

In France

Phone: +33 (0)1 70 03 13 23

Is it working? 7 positiv votes 3 negativ votes
Updated on 16 April 2017 | Report a problem

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