Some hazards not related to the airline otherwise a very good flight

Review of kim13 about the flight Jet Airways between Brussels and New York Ny/Newark Inl on 28/08/2013 in Economy
kim13 9W / JAI BRU / EWR
Note: This review is about an experience that happened more than 3 years ago.

I'm finally about to board the plane for the trip to New York I've been dreaming about for a long time!

When I get to the boarding gate the room is packed, mainly with Hindus as it's an Indian airline.
We take off on time, without incident. The food is good but the "no spicy" dish sets my mouth on fire!

There's a personal touch-screen with headphones in front of me. There's also a blanket and a pillow.
There are various films on offer but not many in French :(

The closer we get to the arrival at New York the more I notice on the flight monitor that the plane is making a half turn, then it starts circling! The predicted time of arrival displayed on the screen keeps getting later as we progress.

The captain provides regular updates in English; I understand absolutely nothing!
Fortunately, two "frenchies" behind me come to my aid and explain to me that there's a kind of "mini tornado" at Newark and we can't land, which explains why we're circling.

Finally, we land at JFK. We have to wait aboard the plane because the US authorities won't give us authorisation to go inside the airport.

Suddenly, after a three hours wait, we took off again for Newark!

We were treated well and kept properly updated throughout.

One little complaint: the plane was superb but the passengers left it in a lamentable state: dirty handkerchiefs thrown on the floor, blankets, pillows, etc.

Overall rating
4 / 5
Value (price + quality)
4 / 5
Was this review helpful?
By kim13, about Jet Airways, , close to Belgodère, Corse, France
Posted online by HappyFlight, on 12 March 2014
This review has been read 2414 times
Flag this review
This review is also available in French.

Are you a representative of Jet Airways and would like to reply to this review or be notified by email when reviews are published about your airline company? Please contact us!

One comment RSS Comments

Add a comment

Read Jet Airways reviews