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No wheelchair given and luggage not trasferred
My parents traveled from London to Ahmedabad via delhi.
Even though we booked wheelchair assistance for both in advance, only 1 wheelchair was given.
The ticket was booked from Belfast - Ahmedabad. And check-in luggage was supposed to come directly at Ahmedabad. Also, it was told same at the time of check-in. But still the Jet airways guys asked to take off luggage at Delhi airport and transfer ourself. It was so difficult for senior citizens.
The flight was delayed by 1 hour.
Overall, worst experience with Jet airways