We ended up stranded in Dakar

Review of barbusss about the flight Afriqiyah Airways between Dakar and Lyon on 07/03/2011 in Economy
barbusss 8U / AAW DKR / LYS
Note: This review is about an experience that happened more than 3 years ago.

We ended up stranded in Dakar on 2/22/11, with no rerouting to another airline, and no information besides that the flight had been canceled. The incompetent staff was overwhelmed by the events and the Libyan person in charge had wandered off to avoid the passengers' ire. In short, even without the excuse of the civil war in Libya, this is a terrible airline. There was very little chance, indeed none, to get any compensation.
If Afriqiyah recovers from the chaos (whether caused by the government or the Gaddafi family), please avoid and boycott it. Thank you.

Overall rating
1 / 5
On board
1 / 5
Costumer service
1 / 5
Your opinion of security
2.5 / 5
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By barbusss, about Afriqiyah Airways,
Posted online by Florian de What The Flight, on 9 March 2011
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3 comments RSS Comments

JCBANKA replied Translate

J'ai acheter un billet Aller/Retour chez Afriqiyah pour un vol au mois de juillet 2011 départ de Paris, compte tenue des évènement au Libye l'agence Paris est close, pas d'infos rien, si quelqu'un à des infos pour que je puisse récupérer mon argent ça sera super.

Maida replied Translate

Au secours! Aidez moi je ne sais pas quoi faire j'ai acheté un billet d'avion aller retour pour le mois de juillet chez Afriqiyah et à chaque fois ils me disent que les remboursements ne concernent pas les passagers des vols de juillet. Franchement même si la paix se rétablit en Lybie je le souhaite c'est pas sûr d'y faire escale. Et c'est deux années d'économies qui m'ont permis d'acheter le billet pour rentrer voir ma famille. Help!

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