Another delay or regular delays....

Review of fedup about the flight ASL Airlines France between Kefalonia and Manchester on 17/06/2018 in Economy
fedup 5O / FPO EFL / MAN

Left greek hotel on time at 18.30 for 45 minute transfer. Flight due to leave 21.55. Advised not to go through security until 2200 earliest as there was a delay (delayed outward also). Finally left 2340. Staff ushering us on board gave garbled explanations about cause of delay, contradicting each other so no proper reason given. First few rows were issued with a blanket. I was row 8 and asked for one as it was very cold on way out. Attendant was abrupt - "No - the captain will turn the heating on later". Up to my knees was cold the whole way. Older attendant was pleasant and professional. Seat/legroom ok.
Having spoken with other holidaymakers on the island and staff this kefalonia flight operates with a regular delay. Minimal rereshment choice. No complimentary drink for delay. Was the captain really out of hours?
Luggage handled efficiently although scratched.

General
Overall rating
2 / 5
Value (price + quality)
3 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
3 / 5
On board
Comfort
3 / 5
Costumer service
1 / 5
Your opinion of security
3 / 5
Food
2 / 5
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By fedup, about ASL Airlines France, , close to Manchester, England, United Kingdom
Posted online by admin, 26 days ago, view original version
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