nearly 3 hours late - no reasons or apology given.

Review of Balacath about the flight ASL Airlines France between Manchester and Kefalonia on 13/08/2017 in Economy
Balacath 5O / FPO MAN / EFL
Note: This review is about an experience that happened more than 2 years ago.

The flight was delayed by 3 hours and we were told at check in and given a £7 meal voucher. No other updates were given or reasons for the delay.
We eventually got on the plane and arrived at our destination far later than anticipated meaning we had to drive to our villa in the early hours of the morning - far more tired than we should have been - ruining the first night / day of our holiday.
The airline is extremely basic and whilst the crew on the plane were pleasant and polite they gave no apology or explanation for the delay.

General
Overall rating
1 / 5
Value (price + quality)
2 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
2 / 5
On board
Comfort
1 / 5
Costumer service
1 / 5
Your opinion of security
2 / 5
Food
1 / 5
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By Balacath, about ASL Airlines France, , close to Rotherham, England, United Kingdom
Posted online by admin, on 1 September 2017, view original version
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