Awful experiance

Review of Suzanne Duncan about the flight ASL Airlines France between Manchester and Heraklion on 28/07/2017 in Economy
Suzanne Duncan 5O / FPO MAN / HER
Note: This review is about an experience that happened more than 2 years ago.

My daughter and I were really looking forward to our holiday together in Crete we queue up at the check in desk at Manchester airport (16.00 pm) only to be told that check in had been suspended. We waited and waited then we got told a member of the crew was unwell so only 100 passengers could travel, the 48 of us that were left could have a £10 voucher and wait another hour to see if they could make alternative arrangements. After another hour and a half we were told we would have to stay at an Hotel overnight. After a lot of waiting around approximately 24 hours later we were told our holiday was cancelled. Never again will i travel with ASL France. I am still awaiting to hear about compensation nearly 2 weeks after...JUST AWFUL

Overall rating
2 / 5
Value (price + quality)
2 / 5
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By Suzanne Duncan, about ASL Airlines France, , close to Bolton, England, United Kingdom
Posted online by admin, on 7 August 2017, view original version
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