Wonderful Experience

Review of Lolly about the flight ASL Airlines France between Glasgow and Halifax on 24/07/2014 in Economy
Lolly 5O / FPO GLA / YHZ
Note: This review is about an experience that happened more than 2 years ago.

I am writing this on behalf of my mum who flew from Glasgow direct to Halifax, Nova Scotia to visit us as we now live there. Firstly, the fact that there was a direct flight was a huge bonus and the cost was reasonable, but that was not all that was good about this flight. My mum raved about the food, the staff and how friendly they were and there no issues with delays or lost luggage. It was wonderful that she could fly directly to see her family, so thank you Europe Airpost, please continue with this wonderful service. She said the flights were pretty much fully booked both ways so I really hope you got the numbers you needed to make this a viable service.

We are planning a trip to Scotland either this Christmas time or Spring next year, a direct flight would be wonderful. I would imagine a Christmas time flight would be pretty well sought after, I know of a lot of ex-pats who would love to fly home for Christmas but just can't because of lack of flights and costs. Twice now we have had to go back at that time of year for funerals and the waiting around between flights was just horrific as well as the costs. A better service like this one is definitely in demand. Thank you again for making my mum's visit a lot smoother than the previous ones she has taken to Nova Scotia.

General
Overall rating
5 / 5
Value (price + quality)
5 / 5
On the ground
Check-in and boarding
5 / 5
Management of luggage
5 / 5
On board
Comfort
5 / 5
Costumer service
5 / 5
Your opinion of security
5 / 5
Food
5 / 5
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By Lolly, about ASL Airlines France, , close to Lower Sackville, Nova Scotia, Canada
Posted online by HappyFlight, on 22 September 2014, view original version
This review has been read 77 times
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ASL Airlines France

ASL Airlines France replied

on 12 September 2014

Dear @Lolly,

thank you very much for your feedback on the flight. Our goal is to make sure that passengers feel great onboard and will fly with us again. We value also the fact that you give us ideas on how to improve it.
Regarding the schedule, we will look at extending the season next year as we see that the demand is there not just for summer.

Thank you and we hope to welcome your mum (and probably you) onboard one of our flights to and from Halifax again.

Regards,
Europe Airpost customer service

2 comments RSS Comments

Die replied

My mum flew from Glasgow to Halifax Canada and could not recommend them highly enough, the staff were fantastic and would highly recommend them to anyone x

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