Very pleasant!

Review of HV22 about the flight ASL Airlines France between Nantes and Heraklion on 09/08/2014 in Economy
HV22 5O / FPO NTE / HER
Note: This review is about an experience that happened more than 3 years ago.

This was a pleasant flight, The plane was in good condition, though the cleaning standards were those of a low-cost! It was very nice to have such pleasant pilots: we were given a large amount of detail about the flight, and that even includes being told about the 7t of kerosene (required for the flight)! We were also told what speed we were flying at and given a guided commentary to various things we flew over! This remains a very pleasant low-cost airline to fly with.

General
Overall rating
4 / 5
Value (price + quality)
4 / 5
On the ground
Check-in and boarding
4 / 5
Management of luggage
4 / 5
On board
Comfort
3 / 5
Costumer service
4 / 5
Your opinion of security
3 / 5
Food
4 / 5

Flight pictures

All the pictures (3) »
Share!
Was this review helpful?
5
0
By HV22, about ASL Airlines France, , close to Greece, via its phone
Posted online by HappyFlight, on 10 August 2014
This review has been read 652 times
Flag this review
This review is also available in French.

ASL Airlines France

ASL Airlines France replied

on 11 August 2014

Cher @HV22,

merci pour votre retour d'expérience sur ce vol. Nous notons votre remarque négative à propos du ménage: nous ferons le nécessaire auprès de l'escale de Nantes pour que cet élément soit amélioré.

En espérant vous accueillir à nouveau sur un vol Europe Airpost,

Le Service Clients Europe Airpost

  • Flight pictures #1
  • Flight pictures #2
  • Flight pictures #3

5 comments RSS Comments

fitzpatrick replied Translate

Voyage très désagréable
Refusés à l'embarquement pour la Sicile car mes petits enfants n'avaient pas d'autorisation parentale (n'existe plus depuis 2013). Après on m'a dit qu'ils devaient être en possession d un passeport.
Indifférence total devant la détresse des enfants en larme. D'autres personnes ont embarqués alors qu'ils étaient dans les mêmes conditions que moi. Pourquoi ?

Je voyage souvent, je n'ai jamais trouvé de compagnie si peu au fait de la loi avec du personnel si peu aimable.
A ce jour aucune excuse ni explication de la cie aerinne

Add a comment

Read ASL Airlines France reviews