ASL Airlines France

143 reviews - - Updated 14 hours ago
5O / FPO

nearly 3 hours late - no reasons or apology given.



The flight was delayed by 3 hours and we were told at check in and given a £7 meal voucher. No other updates were given or reasons for the delay.
We eventually got on the plane and arrived at our destination far later than anticipated meaning we had to drive to our villa in the early hours of the morning - far more tired than we should have been - ruining the first night / day of our holiday.
The airline is extremely basic and whilst the crew on the plane were pleasant and polite they gave no apology or explanation for the delay.

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Economy MAN - EFL 08/2017
Balacath

Late and lack of transparency from #olympictravel staff



Delayed flight again as also delayed on inbound flight on 13th August. Olympic travel staff didnt have a clue what time the plane was due in. Shambolic. Told to 'go to a local bar and ask for discount' and the staff also said 'well it was on time last week!' like that would help us.
Seems that there are many delays and no one at ASL or Olympic Travel are doing anything to resolve. No one cares. Poor poor service. Excuses given were 'weather over Italy' but yet all other flights had arrived fine. Would not recommend Olympic Travel or ASL to anyone!

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Economy EFL - MAN 08/2017
Balacath

Awful experiance



My daughter and I were really looking forward to our holiday together in Crete we queue up at the check in desk at Manchester airport (16.00 pm) only to be told that check in had been suspended. We waited and waited then we got told a member of the crew was unwell so only 100 passengers could travel, the 48 of us that were left could have a £10 voucher and wait another hour to see if they could make alternative arrangements. After another hour and a half we were told we would have to stay at an Hotel overnight. After a lot of waiting around approximately 24 hours later we were told our holiday was cancelled. Never again will i travel with ASL France. I am still awaiting to hear about compensation nearly 2 weeks after...JUST AWFUL

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Economy MAN - HER 07/2017
Suzanne Duncan

Pitiful Flight.



Low cost from A to Z.

Old plane, worn out.

As for the flight attendants . . .

Their conversation was obnoxious. They openly made fun of the customers, both physically and based on where they had left from (Lyon and Marseilles).

They also made fun of the destination (Greece) and additionally insulted the customers traveling there.

Loud and unpleasant snark for a whole hour.

In short: avoid.

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Economy LYS - JTR 08/2016
Tinetine71

Economy Plus Class



Very nice flight crew, old plane and little space for each passenger.

The air at foot level was cold for the entire flight: unpleasant.

Flight without problems, flawless landing. The baby strollers did not come off the plane, they left on the following flight.

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Economy CDG - HER 07/2016
Luanau95

Very Good Flight.



Flight from Heraklion to Paris CDG. The flight lasted 3 hours and 15 minutes. Takeoff + landing without problems. The flight crew was very...

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Reply from the airline
Economy HER - CDG 07/2016
Step

Very Good Low-Cost Flight.



Takeoff was on time. The flight crew was friendly, there was a little message from the pilot and takeoff and landing were smooth. The seats were...

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Reply from the airline
Economy LYS - OLB 06/2016 1 reactions
chantal74

Delayed One Day, Always Delayed.



The departure was delayed by 20 minutes. The flight was from Hamburg to Lyon (via Marseilles). There was minimal legroom, old seats and old...

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Economy HAM - MRS 07/2016 4 reactions
HamzaWorld

Impeccable



Easy and fast check-in, on-time departure, friendly flight crew and fast baggage claim on arrival.

There were 66 of us on board this flight chartered by Aeroviaggi. There were no negative points about this return flight to France.

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Economy PMO - NTE 05/2016 1 views
guevara
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143 traveler reviews

Overall rating

2,97 / 5
2.97 stars over 5 - Based on 39 customers reviews
5 stars
13%
4
26%
3
23%
2
23%
1
15%

Ranking

48

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Ratings summary

Value (price + quality) 3,03 / 5
Comfort 2,92 / 5
Costumer service 3,39 / 5
Your opinion of security 3,32 / 5
Food 2,31 / 5
Management of luggage 3,32 / 5
Comfort 2,92 / 5
Detailed ratings »

Opinions about ASL Airlines France

Author Title Rating
Marie R. Worst airline I've ever ever traveled with. 1/5
HamzaWorld Delayed One Day, Always Delayed. 2/5
Suzanne Duncan Awful experiance 2/5
Opinions about ASL Airlines France

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In France

Cargo 7 - Bât. Le Séquoia
15 rue du Hau Laval
CS 14454 Tremblay-en-France
Phone: +33 (0)1 48 17 75 75
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Is it working? 2 positiv votes 4 negativ votes
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