We had to take the Camiguin-Cebu flight with Cebu Pacific. Take-off was scheduled for 7:20 am. We arrived for boarding at 6:15 am. The ground hostess wouldn't allow us to board due to our being three or four minutes late. Whilst we were trying to negotiate, the passengers were boarding and we would have had time to board without delaying the flight. The ground hostess wouldn't hear of it. And the plane took-off at 6:50 am instead of 7:20 am.
We travelled with this airline once before and exactly the same thing happened: the plane departed 30 minutes ahead of schedule! If you need to use this airline, be on time.
And the refund? Zilch. Fortunately, it wasn't expensive!
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