Cebu Pacific Air

21 reviews - - Updated on 20 March 2019
5J / CEB

Delayed as always...

I came to the small but nice Cebu airport an hour early just so I was safe from not missing my flight. Everything went perfectly until we got to check in. I checked in my bags and then the lady at the counter told me that the flight was delayed as if it was no big deal.

The main problem was that my bags were already on their way to the plane that was still somewhere in Manila. None of the Cebu Pacific workers knew what was happening and always told us that the plane would be in Cebu in an hour... It turned out to be 3 and a half hours at the airport... At least Cebu Pacific gave us some fried chicken from McDonalds:)

After this, the flight was pretty ordinary, nothing special. The leg room was ok and the inflight magazine was somehow interesting... Overall, not amazing

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Economy CEB - MNL More than 3 years 1 views


The flight was an early morning one, but it was fine cause it was cheap.

Leg room was good, no TV or radio (reflected by the price) and magazines where handed out after take off. The take off was smooth and quick, slight rain at the time.

I can never hear what the captains say as there is always radio interference. Check-in was a bit confusing but it was fine.

For boarding i was in row 27 and so had to walk on the ground to the air stairs (got a nice view of the plane). Luggage was carry on to save money (7KG limit a bit harsh).

Service is good but did not order any meals (it is expensive and the hotel gave us breakfast anyway. The landing was smooth and a short taxi to the gate.

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Economy CEB - HKG More than 3 years 1 reactions 4 views

A good low cost carrier

I flew from the small island Coron (busuanga) to Cebu, with Cebu Pacific Airlines, the aircrafst was a ATR72, quite old but still in good conditions.
It's the only carrier to fly somewhere else than Manila, the price was also really decent, around 40 euros.
As it's a low cost airlines, no food or drink is served for free. But as it's 1h flight, it doesnt really matter !
The crew was really nice, and welcoming.
I would fly again with them !

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Economy USU - CEB More than 3 years 2 reactions 2 views

A short delay

A low cost airline which nevertheless takes care of its passengers. We experienced a delay. This was quite simply because the plane hadn't yet arrived. It came thirty minutes later. Another thirty after that we took off. There's no entertainment, and there's an additional charge for meals/snacks.

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Economy REP - MNL More than 3 years 2 reactions 20 views

Completely problem-free flight

The online booking system is easy to use. The price is very reasonable, even with 20 kilos of baggage (55 euros for a one-way journey). The plane was an Airbus 320. Everything was to schedule. There were no unpleasant surprises of the tight turn kind. For my part I recommend this airline, one that reminds me of Nok Air in Thailand.

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Economy MNL - CEB More than 3 years 4 reactions 25 views

Three minute delay!

We had to take the Camiguin-Cebu flight with Cebu Pacific. Take-off was scheduled for 7:20 am. We arrived for boarding at 6:15 am. The ground hostess wouldn't allow us to board due to our being three or four minutes late. Whilst we were trying to negotiate, the passengers were boarding and we would have had time to board without delaying the flight. The ground hostess wouldn't hear of it. And the plane took-off at 6:50 am instead of 7:20 am.
We travelled with this airline once before and exactly the same thing happened: the plane departed 30 minutes ahead of schedule! If you need to use this airline, be on time.

And the refund? Zilch. Fortunately, it wasn't expensive!

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Economy CGM - CEB More than 3 years 4 reactions 68 views

A good flight. Normal.

Rapid boarding (half through the front, half through the back). The airport was very small. The flight was barely 1 hour, NTR. The turns were...

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Economy PPS - MNL More than 3 years 5 reactions 105 views

Elle sent le neuf

Pour voler dans un A330-300 configuré entièrement éco, version Cebu Pacific, il faut se lever tôt. Surtout sur un vol « domestique ». Donc...

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Economy MNL - CEB More than 3 years 6 reactions 106 views

Très bonne compagnie

Prix bas, avion fiable, confort normal, personnel sympathique. La classification en liste noire ne me parait nullement justifiée, hors procédé de concurrence déloyale. A lire les autres commentaires, cet avis est partagé. Je n'en dirai pas tant d'autres compagnies, mieux classées. Y a t-il réelle objectivité dans ce classement?

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Economy GES - MNL More than 3 years 1 reactions 50 views
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21 traveler reviews

Overall rating

2 / 5
2 stars over 5 - Based on 1 customers reviews
5 stars

Ratings summary

Value (price + quality) 2 / 5
Comfort 4 / 5
Costumer service 1 / 5
Your opinion of security 5 / 5
Food 2 / 5
Management of luggage 4 / 5
Comfort 4 / 5
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Headquarters  Philippines

Airline Operations Center Building
Manila Domestic Airport Complex, Old Domestic Road
1301 Pasay City

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Updated on 26 November 2014 | Report a problem

Sales  Australia

Phone: +612 9119 2956​

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Updated on 26 November 2014 | Report a problem

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