Frontier Airlines

3 reviews - - Updated 15 hours ago
F9 / FFT

Avoid Frontier Airlines

I had a connection in the international airport of Dulles with another company. The flight with frontier was delayed for 2 hours, no explanation not even a word of excuse. they not even said that they are sorry. They charge for everything even for a carry on, and do not charge small money. They say that this is because they want to save the environment, bull. If this was really true why they use plastic and not other material. The only thing they give you, without charge is a cup of water, served in plastic, (the biggest polluting material of all). I think that after leaving 2 hours late they should, at least, give us food for free. I had to buy food. At the end with the amount they charge for bags and how much they charge for food on board, I would be much better off with another company.
This is really my last trip with Frontier, avoid this bad company.

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Economy DEN - DCA 10/2019

baggage claim is brutally sliw

traveled round trip Cleveland to Tampa, flight down was on time but Frontier only has 2 gates and planes at gates had maintenance problems. we landed at 3:20 and departed plane at 4:30. Then bags were not delivered to baggage claim until 5:50. On flight home, plane was on time, but again bag claim took 1 hour after we got off plane - horrible. Seemed intentional. Also watch for on line charges- they tried to bill me $20 to check in for return flight for seat on way down, which i paid for and had akready taken flight

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Economy TPA - CLE 01/2019

Bon vol

Personnel aimable au sol comme à bord. Nous sommes partis à l'heure. L'ensemble du vol s'est bien déroulé. Il est à noter que les bagages en soute (payant, comme beaucoup de prestations Frontier (snacks, boissons...)) ne sont pas manipulés avec soin...

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Economy SFO - DEN More than 2 years
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3 traveler reviews

Overall rating

2 / 5
2 stars over 5 - Based on 3 customers reviews
5 stars

Ratings summary

Value (price + quality) 2 / 5
Comfort 2,33 / 5
Costumer service 2 / 5
Your opinion of security 3 / 5
Food 1,33 / 5
Management of luggage 1 / 5
Comfort 2,33 / 5
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