Radio Silence.

Review of marine.D about the flight Air Antilles Express between St. Maarten Esperance and Pointe A Pitre on 12/08/2016 in Economy
marine.D 3S / GUY SFG / PTP
Note: This review is about an experience that happened more than 3 years ago.

Lack of information with this airline. There was a one-hour wait at the airport without any news and no one there to tell us about any kind of delay.

When we arrived there was a 2nd surprise: the luggage had stayed in Saint-Martin. The airline was supposed to call us in the afternoon, but once again we got radio silence, even after several calls.

We had to go to the airport to see if the luggage had arrived and it was just pure luck that we were able to recover them at all.

General
Overall rating
1 / 5
Value (price + quality)
3 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
1 / 5
On board
Comfort
3 / 5
Costumer service
2 / 5
Your opinion of security
4 / 5
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By marine.D, about Air Antilles Express, , close to Sainte-Rose, Guadeloupe
Posted online by Nicolas, on 29 August 2016
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This review is also available in French.

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