Air Antilles Express

14 reviews - - Updated 18 hours ago
3S / GUY
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14 traveler reviews

Overall rating

3,2 / 5
3.2 stars over 5 - Based on 10 customers reviews
5 stars
18%
4
36%
3
9%
2
9%
1
27%

Ratings summary

Value (price + quality) 2,8 / 5
Comfort 3 / 5
Costumer service 2,88 / 5
Your opinion of security 3,75 / 5
Food 2,25 / 5
Management of luggage 3,5 / 5
Comfort 3 / 5
Detailed ratings »

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Radio Silence.



Lack of information with this airline. There was a one-hour wait at the airport without any news and no one there to tell us about any kind of delay.

When we arrived there was a 2nd surprise: the luggage had stayed in Saint-Martin. The airline was supposed to call us in the afternoon, but once again we got radio silence, even after several calls.

We had to go to the airport to see if the luggage had arrived and it was just pure luck that we were able to recover them at all.

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Economy SFG - PTP 08/2016
marine.D

A competent crew



Checking our bags at the check-in counter was pretty quick. We then went to the boarding room. After sitting there for 15 minutes, we were called to...

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Economy PTP - FDF 08/2015 21 views
armand972

A good regional flight



We arrived at the check-in counter about 1 hour before departure. The check-in didn't start until a half-hour before takeoff. The staff was...

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Economy SFG - PTP 08/2015 30 views
armand972

A delay but in the end a very good flight crew



When we arrived at the Pointe à Pitre Regional Airport, they told us that the flight would be 3 hours late due to mechanical difficulties. Once the...

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Economy PTP - SFG 08/2015 1 reactions 29 views
armand972

An inter-island flight



Took this flight from Point-à-Pitre Airport (PTP) to Martinique Aimé Césaire (FDF) on my way back to France.

The plane was virtually empty, with hardly any cabin crew around.

A non-alcoholic drink was the only refreshment offered.

My baggage was overweight: 28 kg versus the 23 kg permitted.
My Air France "Elite Flying Blue" status didn't entitle me to any excess baggage allowance.

You have to get a boarding pass printed again at FDF. It's not possible to get your entire boarding pass at departure from PTP. Extra time was taken up because of this.

In the Air France lounge at PTP there's very little to eat, but there are various types of rum for aficionados to enjoy.

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Economy PTP - FDF 03/2015 2 reactions 24 views
LORACLE

Disgraceful!



Checked-in for the Pointe-à-Pitre to St. Barts flight. They called us for boarding and announced to us... that the flight would be terminating at Saint Martin because there was now no crew available for the flight to St Barts!
There was nobody around when we arrived at Saint Martin. We had to make our own arrangements when it came to finding a taxi and catching a boat to St. Barts. We had to pay for the taxi and the boat, and we haven't heard anything back despite submitting a claim for a refund.
Never known such contempt.
Furthermore, the stewardess forgot to smile for the whole duration of the flight.
Question: does this airline receive subsidies?

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Economy PTP - SBH More than 2 years 3 reactions 36 views
Dandre94

Excellent flight



When we arrived at the airport there was nobody there, so we were able to check the baggage in. Next we went into the departure lounge and waited...

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Economy PTP - FDF More than 2 years 2 reactions 31 views
armand972

A very good flight



There was no telly.
There was a cold drinks service.
Both the take-off and landing were gentle. The cabin crew were nice. It felt cool.

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Economy PTP - FDF More than 2 years 1 reactions 9 views
DJG

Decent



This was a decent 45-minute flight between Pointe-à-Pitre and Saint Martin. In terms of the weather, conditions were favourable; we didn't...

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Economy PTP - SFG More than 3 years 3 reactions 38 views
theo97139

A fresh disappointment



I took this flight to catch a connecting flight departing from Point-à-Pitre. As I didn't have any exact check-in time, I arrived at Saint Martin's...

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Economy SFG - PTP More than 3 years 11 reactions 57 views
HappyFlight

40 travelers pictures

Discover your next flight in pictures

  • La safety card
  • La dérive de l'ATR-42
  • Flight pictures #3
  • Au roulage
  • Place pour les jambes 1M80
  • Flight pictures #6
  • Arrivée à l'aéroport de SFG
  • Flight pictures #8
  • Flight pictures #9
  • En vol
  • Vue sur la cabine
  • Hello la Guadeloupe
  • Un Aitbus d'Air France à PTP
  • L'espace au niveau des sièges
  • Flight pictures #15
  • Hello Air Caraïbes
  • Flight pictures #17
  • Flight pictures #18
  • L'ATR-42
  • On voit l'aéroport au loin
  • On arrive
  • Flight pictures #22
  • Flight pictures #23
  • En vol
  • L'embarquement
  • Flight pictures #26
  • Flight pictures #27
  • Roulage vers la piste
  • Flight pictures #29
  • Le roulage
  • L'embarquementa
  • Au revoir Saint-Martin
  • Flight pictures #33
  • En vol
  • Un ATR-72 d'Air Caraïbes à PTP
  • En vol
  • L'ATR-42
  • Flight pictures #38
  • Flight pictures #39
  • Flight pictures #40

1 contacts

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Sales  Guadeloupe

Air Antilles
Aéroport Pôle Caraïbes
Point-à-Pitre
Guadeloupe
Phone: +33 (0)5 90 21 14 47
Online

Is it working? 0 positiv votes 0 negativ votes
Updated on 20 November 2014 | Report a problem