Don't do it!

Review of Top flyer about the flight Air Arabia Maroc between Fes and Marrakesh on 20/10/2019 in Economy
Top flyer 3O / MAC FEZ / RAK

Booked 7 weeks before travel, travel time changed 3 times, last time by e-mail at 18.55 the night before travel.

Air Arabia charged me extra for luggage, as they said it costs extra fuel to carry it. Each time they sent through new flight details, and each time the 30Kg luggage I'd paid extra for in advance disappeared.

The last flight time was too late for me to travel, so I took the early train. Air Arabia have refused to refund me, and refused to refund the extra baggage I paid for, even though the extra luggage didn't fly, so no extra fuel was used.

I couldn't recommend Air Arabia to anyone.

General
Overall rating
1 / 5
Value (price + quality)
1 / 5
On board
Costumer service
1 / 5
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By Top flyer, about Air Arabia Maroc,
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