Unfortunately we arrived late

Review of sha1527 about the flight Air Arabia Maroc between Fes and Montpellier on 08/09/2012 in Economy
sha1527 3O / MAC FEZ / MPL
Note: This review is about an experience that happened more than 3 years ago.

Unfortunately we arrived late, 3/4 hour before departure, and the pilot flatly refused to let us board. We had left quickly 7 days earlier following the death of my grandfather without a return reservation. What's more, his wife died 2 days later. It was a difficult time and, having left a child in France, we wanted to go home but the plane ticket prices were exorbitant.
We found ourselves at 10, waiting for a response for the pilot but there was no compassion. It's a shame, lost ticket, terrible relationship with the flight crew.
Frankly, a remote area under these conditions is miserable.

Overall rating
1 / 5
On board
1 / 5
Costumer service
1 / 5
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By sha1527, about Air Arabia Maroc,
Posted online by Florian de What The Flight, on 12 October 2012
This review has been read 218 times
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This review is also available in French.

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